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Please Clarify The Following Instructions For Me
In order to solve this issue, please follow these steps: 1. Start your computer in Safe Mode: - restart the computer; - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until you will be displayed a text menu); - select "SAFE MODE" in the text menu and press…
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Supporttool.exe Will Not Work/complete ?
Man o' man...really trying to not be sarcastic...but another issue with 2011 BD Internet Security. Maybe I'm doing something wrong...but ?? Following the instructions : A common cause for this problem is running more than one security program as Daniel explained. If you would like your specific issue investigated, you can…
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Total Security- Cant Scan/missing Scan Options
I noticed an alert to preform a full scan because iv never completed one, this is false. After trying to "fix" the problem it would automatically fail. After further investigation i noticed that im missing some scanning options. (Antivirus>Virus Scan>System Task)Im missing all of those. Theres no option for... "Deep system…
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When Installing Bd 2011 System Freezes
I have a new MB Asus P5N-D, I have reinstalled Win7, and now I want to be protected using BD2011. I have configured a Raid 1 configuration and I am using SATA HD's. When it is downloading the installation files, the system hangs. Even when and I tried several times, the installating is succesfull, the system will hang…
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Problems After Installing Bd Total Security 2011
System: WinXP SP3 - 32bits CPU: Intel Quadcore Q6600 RAM: 4GB (3.25GB Usable) Problems: 1. System tray icon disappearance ASUS utility/ATI Catalyst Control/Norton Ghost/TruDirectTray/(even BD Agent) just disappeared from the system tray after a reboot a day after BD was installed. I was able to get BD back using its repair…
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Net Zone Is Emty
Hi there! Yesteday I uninstalled BDTS 2010 with Bitdefender_Uninstall_Tool.exe I installed BDTS 2011. It seems good but: Scan activity bar is visible, File zone works, firewall works, in firewall activity window activity of programs are visible. I see the activity in file zone, but nothing in Net Zone window! I appreciate…
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Update Is Not Available
I just downloaded Internet Security 2011 and cannot update. When I click on "Update" the message says that "Update is not available" I cannot click on anything to activate it. Help! I've uninstalled and installed it several times!
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Bitdefender 2011 Is Killing My Pc
Since I installed this product my pc performance is absolutely horrible. I worked with BD support at first and they helped me get rid of some nascent programs and files (Norton, MS, etc.) and the speed improved but over the next few weeks it's back to awful again. If I cannot fix this very quickly I will request my money…
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Bitdefender Internet Security 2011 Vs 3com Router
Hello everybody, I purchased and installed BitDefender Internet Security on my machine and something weird started to happen. Connection was lost after 10 or 15 minutes after turned on. I had to rebbot the modem and the router and more ten minutes the connection failed to perform. After 3 days and a lot of tests, I found…
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I Am Gone
I am out of here I Purchased BitDefender Total Security 2010 software on 8-26-2010 at a local Office Depot and had nothing but problems. Upgraded to BitDefender Total Security 2011 and my problems went unresolved, and system performance actually got worse. Downloaded and installed TeamViewer as requested...and nothing was…
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Bitdefender 2011
Is BitDefender 2011 in Beta?
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Bitdefender Service Are Not Responding..
OK Ive just switched to Windows 7 x86 to x64 and I have just reinstalled Bitdefender 2011. The reason I'm here is pretty obvious, it's not working! First I was getting this error. "The application has failed to start because its side-by-side configuration is incorrect" Then I installed the Microsoft Visual C++ 2008…
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"the Application Has Failed To Start"
Hi, New install of windows 7 I get the error "The application has failed to start because its side-by-side configuration is incorrect" I installed the c++ libraries after searching for a solution earlier. How do I fix this?
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Er...
what? still no "exit" button?
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Windows Action Center Keeps Reporting That Antivus And Firewall Are Turn Off
As the title said, although bitdefender TS 2011 is still running correctly, windows action center keeps saying it is turn off. How can I fix this problem? I upload the log file below in case you need it. log file
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Upgrade To Total Security 2011
Hello everyone. At the moment I am evaluating the Total Security 2011 product. I also have a Total Security 2010 key. The trial period is now ending, so I decided to insert the 2010 key in the 2011 product. I clicked in the license info and inserted the 2010 key. But the program rejected the key and said that the key is…
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Virus Scan Module Is Unavailable
BIS2011 2nd tab down on the left (Antivirus), 2nd Tab to the right on top (Virus Scan) - When I go there, all I see is "Virus Scan module is unavailable" in the window... Help please... I bought anti-virus software... right? Screenshot attached.
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Is There A History Of The Builds And Changes
I need to install bitdefender to 5 computers. Downloaded bitdefender antivirus build 14.0.23.312 for latinamerica. Before installation starts the software informs me of a new version. I would like to download this new version, but haven´t found any link. Searched on…
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Pleased :)
Hi everyone, I am new to this forum (and I have read the rules so I hope it's alright if I post this topic!) and I just wanted to express my gratitude for delivering such a good product. This is the first time I have used BitDefender and after a couple of slow moments it has been running like a charm. Thankyou very much…
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Upgrade Bitdefender Internet Security 2009 To 2011
Can I upgrade BitDefender Internet Security 2009 to 2011 by using 2009 key? I just buy a new one (Internet Security 2009) from my local supplier in Thailand. Thank you.
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Thanks!
Just wanted to express my absolute gratitude to DanyDan for the brilliant support yesterday during the live support session. Problems were solved and DanyDan was really helpful and customer oriented (and a nice guy!). With such a service I can only remain a very satisfied and happy customer. Well done DanyDan, you're an…
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Udp Port 8881 Virus Or Bd2011?
We are encountering a lot of UDP port 8881 traffic since installing BD 2011. I blogged about it starting last week. Its at bobdavis321.blogspot.com This virus or whatever it is appears to go to the web and download various pictures. Then many web sites attempt to contact the computer by using a UDP on port 8881. The…
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Scheduled Scan Not Running
Another issue with my LapTop this time (7 Pro, 32 bit). I have the schedule set to run a full system scan every Friday at 20.00. This is now the second week in a row that it does not start thescan. When I check the Schedule, it has just moved the next scheduled scan to Friday next week without having run it thisweek.…
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Bitdefender 2011
Hi everyone. Thank you for your support. I wanted to upgrade to 2011 for testing, being fan of the 2010 version in performance and stability, I came across an old bug fixed in 2010 it's this: "The BitDefender Firewall does not block internet access when the level of protection of the firewall was set to 'deny all'."...…
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Bitdefender 2011 Vssrv Service Stopped
I recently installed BitDefender Internet Secuirity 2011. I have been getting a message telling me the 'BitDefender services are unavaiable restart the computer'. The VSSRV service is stopped. This problem reoccurs randomly. I am able to restart the service in task manager, or a reboot also works. Is anyone else having…
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How Can I Get A Refund?
Dear BitDefender Staff, I am sad to declare that I want a refund, but my e-mails are going unanswered. The TS2011 software simply will not work on my machine. I am sad about this, and no amount of tech support has helped. Don't get me wrong. I still support the software, and will wait until another version comes out and I…
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Pchooklaunch64.exe Crashing Randomly
Related to the already closed thread: http://forum.bitdefender.com/index.php?showtopic=21031 Would be nice to provide the solution or procedure to all users with this problem! In my case - Pchooklaunch64.exe crashed even if Tuneup-utilities have been installed after proper installation of Total Security 2011. So what is…
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Bitdefender Causes Application Processes To Stay In Memory
So I noticed a while back that many application processes kept hanging around in the processes list of task manager even though I've closed the applications. This didn't happen all the time but I'd say 75% of the time though some applications would always stay after closing like Mumble's server Murmur. Chrome's process…
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Firewall And E-mail Scanning Disabled After Reboot
Hello, I upgraded to BitDefender Total Security 2011 from 2010 and now anytime I reboot or shutdown the PC my firewall and e-mail scanning are both disabled. I have to go into the firewall settings tab, select the troubleshoot button and then it states it is repairing the drivers which restores these settings until I…
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Real Time Protection Failure
Hi all Read the post in regards the Real Time protection failure. I have uninstalled the old 2010 Internet Security today and Installed 2011 version. After installation encountered problem with Windows 7 security center saying that my antivirus is off and the BitDefender 2011 couldn't solve the issue with activation the…