Pchooklaunch64.exe Crashing Randomly

gero72@gmx.net

Related to the already closed thread: http://forum.bitdefender.com/index.php?showtopic=21031

Would be nice to provide the solution or procedure to all users with this problem!

In my case - Pchooklaunch64.exe crashed even if Tuneup-utilities have been installed after proper installation of Total Security 2011.

So what is the solution? Not using TuneUp-Utilities?

Thanks for publishing more detailed informations on how to deal with that issue

unknown

Hello,

In that particular case Tune-Up was the cause of not having all BitDefender drivers installed and running properly. However we can't say that Tune-Up utilities, used properly, will cause BitDefender to crash, only if the real time protection for the Tune-Up will be enabled. If you just scan for possible malware/ad-aware then you can keep both software installed on the same PC.

Follow the steps explained in THIS article then send me a PM with the generated log file.

Looking forward to your answer!