How Can I Get A Refund?

marekmarek

Dear BitDefender Staff,

I am sad to declare that I want a refund, but my e-mails are going unanswered. The TS2011 software simply will not work on my machine. I am sad about this, and no amount of tech support has helped. Don't get me wrong. I still support the software, and will wait until another version comes out and I will try again. I want to use it because I believe it is good, but something in my system is not letting it recognize the key as valid. My e-mails have not been answered in weeks. The last few I've sent have been causing stress to build, and so I'm asking for help here. Refund please?

Thanks for your help.

My Ticket ID:201009081003486

I won't post my Key here, but please Invalidate it and let me know about the refund.

George R.

Hello marek,

We regret your choice too, however in agreement to our refund policy I will issue a refund for your order.

Thank you for the time spent so far.