Total Security- Cant Scan/missing Scan Options

I noticed an alert to preform a full scan because iv never completed one, this is false. After trying to "fix" the problem it would automatically fail. After further investigation i noticed that im missing some scanning options. (Antivirus>Virus Scan>System Task)Im missing all of those. Theres no option for...

"Deep system Scan"

"Full Scan"

"Quick Scan"

"Auto-Logon Scan"

Bitdefender Total Security 2011 has been installed on this computer for about 3-4 months now and randomly seems to act up. Im positive something up because BD is running smoothly on my other PC.

specs-

Windows 7 Home Premium, 64bit, English

Overclocked Intel Core i7 930 QC (3.36GHz, 8MB Cache)

6GB Triple Channel 1333Mhz DDR3

1.5TB - SATA, 3Gb/s, 7,200 RPM, 32MB Cache HDD

Single ATI Radeon HD 5870, 1GB GDDR5

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jrowinski

bump

jrowinski

Anyone???

Cristi Raducu

Hello jrowinski,

A possible fix to this situation would be for you to repair BitDefender.

For this you need to go to Start->All Programs->BitDefender 2011-> Repair or Remove.

Please let us know the outcome.

AYOtornado

I have the same problem as the poster. i just purchased bitdefender pro 2011. What's happening with me is that its missing the scan options in advanced view and when i click the scans on intermediate view the program doesn't do anything. Also the program says i have an error saying i never scanned. I run windows 7 64bit

Hardware is AMD Athlon II Dual core 2.00 gHz

Ram - 4 gb

graphics card- ATI mobility Radeon HD 4200

edit: i did what you suggested and i did a repair but the repair didn't work. do you have any other solutions?

unknown

Hello,

w.ruan:

jrowinski:

Follow the steps explained in THIS article then send me a PM with the generated log file.

Looking forward to your answer!

AYOtornado

Hello,

w.ruan:

jrowinski:

Follow the steps explained in THIS article then send me a PM with the generated log file.

Looking forward to your answer!

i got your pm, but one of my problems is that i can't start a deep scan form my antivirus.

unknown

Hello,

I have sent you an answer and instructions on how to resolve the issue you encounter. Please confirm that the issue is resolved.

Regards,