Can't See Log Files...

After a sucessful scan, nothing happens when I select show log file. I see the button depress, and nothing. If I go to antivirus-> Virus Scan and right click on Full SYstem Scan-> View Logs and select a log file, the only thing I see in the Explorer window is

C:\D:\G:\I:\

That's it. No activity in the IE window will increase the displaed information. Except hitting the refresh button... then I see HTML like this

BitDefender Log File a { text-decoration:none; } body { margin:0; padding:10px; font:11px Tahoma, Arial, sans-serif; min-width:800px; overflow:auto; } div#border { border:1px #6a8a9b solid; padding:1px; } #container { border:0px white solid; margin:0; width:100%; font:11px Tahoma, Arial, sans-serif;; line-height:14px; background:#f3f3f3; } div.imp { font:bold 12px Tahoma, Arial, sans-serif; margin-bottom:20px; } td { border:0; padding:10px 10px 20px 10px; vertical-align:top; } .h1 { background:url('file:///C:\Program Files\BitDefender\BitDefender .....

I am using Windows 7/32 and IE9 beta. The log file Explorer window does not have a compatability button.

Any ideas?

Jim Reinsberg

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Comments

nikki605

Just as a test, do you have the ability to try viewing the log with IE8? I'm just wondering if the problem might be related to the IE9 Beta. I can view the logs fine on my Win7 Pro x64 laptop with IE8.

I'm running BDAV, which BD product are you using?

Regards,

ntvolli

The log file can be read in the IE only. With FF or Opera you will see no log file. Imho a bug.

Yours

Olli

j_reins

On a windows 98 VM using IE8 I get this message:

The XML page cannot be displayed

Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.

--------------------------------------------------------------------------------

System error: -2146697211.

nikki605

On a windows 98 VM using IE8 I get this message:

The XML page cannot be displayed

Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.

--------------------------------------------------------------------------------

System error: -2146697211.

Exactly what do you mean by "a windows 98 VM using IE8?" In your opening post, you stated "Windows 7/32 and IE9 beta" so I am confused as to your actual configuration.

On my T410 laptop running Win7 Pro x64 (complete config in my sig) I can open and view the log files using IE8, with no problem. After initially opening the xml file, I do have to allow an ActiveX control to run, but that is all.

Thanks,

coolcool1227

@The XML page cannot be displayed

Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.

Kindly check the below link. I hope this will help you in reading the scan logs.

http://forum.bitdefender.com/index.php?showtopic=19899