Trouble Installing Bitdefender
I purchased bitdefender today and can't get it to install.
Running Windows 7 64-bit. The installer stub would not connect and download, so I went direct to the site pinned above in the forum and downloaded the 253MB file set. When I run that, it sticks on the ""please wait until the bitdefender installer is configured."
Any ideas?
Comments
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I purchased bitdefender today and can't get it to install.
Running Windows 7 64-bit. The installer stub would not connect and download, so I went direct to the site pinned above in the forum and downloaded the 253MB file set. When I run that, it sticks on the ""please wait until the bitdefender installer is configured."
Any ideas?
Did I give enough info? No other security programs running. Anything else?0 -
Hello,
Welcome to our forums
Please follow the steps below and send me the generated log file:
1. Download this file:
http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe
2. Locate and open 'Sysdump.exe'
3. A command prompt window will appear on your screen. Please note that the information gathering process can take several minutes therefore please wait until the window disappear by itself.
4. The result will be the file called 'SYSDUMP.TAR'
5. When you have the sysdump.tar please upload it HERE
6. Include a DETAILED description of the issue you encounter: reproduce the steps you take until the issue occur and, if possible, enclose a screenshot of any error message you receive.
7. Send me a PM (Private Message) with the download link and one for the topic you started.
Looking forward to your answer!0
