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Firewall Problem In Bdis 2011

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Hello.


After update, bitdefender "forget" rules and settings from firewall section. How can i save this setting ? It happen many times. Every time i set up manually after update.

Comments

  • Hello,


    Follow the steps explained in THIS article then send me a PM with the generated log file.


    Also please reproduce the steps you take so I can better understand the issue.


    Looking forward to your answer!

  • mitza97
    Options

    I have sent you the log you requested.


    I attach a print screen with settings in firewall. After some updates, IP dissappears, and settings reset to public, stealth on, generic off. Must to reenter settings mannually.

    post-5059-1291616528_thumb.jpg

  • Hi,


    Created you a ticket and sent instructions via email on how to further investigate. Ticket ID: 201012111019215. Please follow each step and send me all requested log files. Thank you!

This discussion has been closed.