Comments
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Hi Alexandru, I have got the email. I have clicked the link filled in the form and attached the log file i have generated. After completing the i am not a robot challenge and clicking submit to uplaod the Support request, the i am not a robot challenge times out and i can`t reclick it as it asks. me to do. The Support…
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Hi Alexandru, I no longer have the ticket number. I have tried to resubmit a request for support but i can`t uplaod the log file as the Capita I`m not a robot security challenge is timing out when i click submit request. I opened a chat window with bitdefender support (New Ticket from Chat 1008106357) and Fiona said she…
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I submitted my logs and report to support and haven`t heard anything back. I have just built a new PC based on the latest AM5 platform just incase it was a problem with my old Intel hardware. I tried to install Total Security again and it still does the same thing Blocking all downloads through Edge and Chrome browsers.…
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Hi Gjoksi, I tried all of the steps above and the problem still persists, I have now submitted a report and created a support ticket. Thank you so much for your help.
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Hi Gjoksi, I tried all of the steps above that you shared and the problem still persists, I have now submitted a report and created a support ticket. Thank you so much for your help.
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Did this ever get resolved as i`m having this exact issue with a new install of Windows 11 Pro 22H2 (x64) and the latest version of BD Total Security. Chrome and Edge are both giving network failure error messages on downloading files. After uninstalling BitDefender downloads resume normally. I I ahve tried turning off all…
