Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bombolay

Comments

  • I contacted support through chat the other day about this problem and was directed to repair my Total Security 2016.I done this and the wallet was working again,but upon opening my computer the next day the problem has returned.I have also tried to install from the mozilla add-ons site and that is not working either.I have…
  • Hello I am experience several drops and slow speed of Internet connection. Using bitdefender total security 2016 This occurs since the win 10 update. I have a 3 license BDTS 2015.Its running perfectly on a laptop and desktop running W7.Got a fairly new laptop running W8.1 which i just updated to W10.I tried to install the…
  • Hello Arthurian, The Bitdefender servers detect how many active subscriptions you have, so yes, uninstall it from your old laptop first. Go into My Bitdefender and delete it from the 'My Devices' section (bin top right). You can then download the program and activate it with your license key. Ro Thanks for the info Rohugh.
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