Boora

Hi A product update was released. Your build should be 15.0.36.1530(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number). In order for the product update to be installed, you need to reboot your machine(you should see in the Events ->…

Hello Thank you for your feedback. We are working hard to solve each issue that is reported. but some of them can not be fixed from a day to another. In some cases, it can be delivered an update really fast, in other cases it could take a while. Please be patient and I will post here new data as soon as I receive them.…

We keep getting all the apologizes, this should fix it excuses from BD however what good is that get a better result from throwing a couple of pain killers inside the PC. You should treat the SOURCE of the PROBLEM not just a BANDAID stuck on & hope it goes away. With the numerous problems we all have with BD why Oh!! why…

Hello We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services. Also, a product update was released. Your build should be 15.0.36.1530(please right…

Let's be fair guys ... all software products have issues - that is why there are software support people on board. i'll probably get shot down in flames for this - but give them a chance! Don't you think they have had a chance 100 times over. Over the past 3 - 4 years that I know of they still give you the usual run…

It seems that the "BDUpd.dll" issue has been resolved, but I still have the following issues: Can't keep "Intrusion Detection System" turned on. After reboot, it resets to "OFF". Can't turn on "Active Virus Control" at all. If I click on it, it flashes "ON" then reverts to "OFF". Can't set "Exclusions", "Excluded…

Hi everyone, I'm hoping to get some help with a couple of issues I had installing Bitdefender Total Security 2012 on a Windows 7 PC. I also installed the program on two other PCs (both Win XP) with no issues. I'll number my questions and requests so that they are easy to address. I read on these forums of Bitdefender…

I fully agree get rid of this heap of RUBBISH !! My wife's PC is a happy PC once again since I changed to KIS 2012. Same problems year in year out with BD. Tech Support ....What's That???

I'm having the same issue Windows XP, and vsserv.exe is using all the CPU cycles. Technical support please help. I have 30 day money back and from the responses here, it does not look like you have acknowledged an issue or a fix. Thanks It's now 15 yes 15 days since the orginal post was opened with NO COMMENTS from tech…

BD Internet security 2012. Vsserv.exe is massively overactive hogging all resources on Vista SP2. On Reliability & Performance Monitor, 3000 'hard faults per minute in Memory, uses masses of CPU and on many days have a 'stopped working issue'. Had BD for 4 years now and note similar problem on forum going back 3 or 4…

BD consistently apologizes for the "Bad experiences" etc! etc!! that numerous BD & EX BD customers have had to go through. However little or nothing is done to rectify the ongoing problems. If they had done something constructive we would NOT be seeing the save problems YEAR in & YEAR OUT!! I am beginning to think they…

For many years BD has had this same old error & problem, read past forums is the living proof that BD is a complete shambles. Tech support Ha Ha Ha! What is that .CERTAINLY NOT a department that does anything in regards to overcoming the problems that come from the customers......WHO PAY THEIR WAGES. Best solultion to this…

That is the most sensible solution to BD problems...Get rid of it all together. Your worries will go I got rid of mine due to the EVER ongoing "Un-SOLVEABLE ERRORS that I had. Crash's, Freezing slow PC Etc Etc Etc!! Not worth asking Tech Support for a solution.. They generally say re-format & start again, re-install send…

This a repeat of previous versions of BD 2009, 2010, 20111 now 2012. The problems are consistent if nothing else that comes out of BD. Tech support is a JOKE !!! I rectified my slowed down PC that froze often & took an eternity to scan for virus's. Simply by getting rid of BD.

I, too, am having BSODs with AV 2012. This is a brand-new Windows 7 64 PC, I disabled Windows Firewall and had no other antivirus/ security software installed or running during the installation and subsequent full-scan of the system when I also received a BSOD. Can I simply follow the same instructions you gave to…

To save you some time & anguish I suggest that you revert back to 2011. Better still get Kaspersky as you won't have the problems that you will have with BD. You will understand why I commented with the above if you read the complaints & problems within this forum. The tech support generally ask you to revert back at some…

No I have not nor will I try 2012, what is the point of that? The same problems seem to be arising as for 2009, 2010 & 2011, all one needs to do is read the complaints over the past few years same same & same again. Nothing changes at BD accept the yearly version #. The same replies from the tech support are the same with…

I have used BD for 2 years this is the last. On going problems that have NOT been resolved (FOR LONG) that is Slow scanning on PC even with 8gig of ram. Schedules run out of time frame mine runs 13 hours late. Scan z:/ which I don't even have? This then freezes BD & can not even close or stop the scan. BD inisists to make…

I have mine schedules for 2.00 am Guess what it start 13 hours approx later, I do not use Game mode never have ..Yet another utter disaster from BD ...Kaspersky gets my business for 2012