Capt. Mike

You are welcome....kindly share us with the results, if you like. Got BTAV 2013 uninstalled from all 3 of our pcs. Cant take the mess that BTAV makes. Crashed my wife's laptop severerly! It would not complete loading the OS. Had to do hard shut downs to get the laptop to turn off. Thought we had a hardrive failure…

Thank you. Happy trails, Mike Just for information How To Completely Uninstall Bitdefender, Detailed Procedure.

Capt. Mike, I have exactly the same problem. Chkdsk doesn't work on boot time. I restored my c-drive where build 1534 was installed, and found that Chkdsk worked on boot time. However, after updating build 1534 to build 1637, chkdsk will not run again. I wait for a new build, rather than repair the software. Today on my…

Just an update. My first post and issues w/ regard to scandisk was w/ regard to my wife's laptop with btav plus 2013. I have since discovered that I have the same scan disk issue on my tower workstation that was upgraded the same day as my wife's laptop wth btav plus 2013. So it seems logical that the issue is btav plus…

Hi, I am having this problem with BTAV Plus 2013 on my win xp laptop. I just upgraded from a prior version of BTAV. I could run scandisk before the upgrade with no problem. Do you suggest I try the BTAV repair? If so how do I do that? OR just wait to see if they fix it in an update? Happy trails, Mike

I am having the same problem and only now was able to determine it was coming from BD. Windows XP SP3 32 bit When my boot cycle hits loading BD, everything stops, the boot does not complete and all programs are inoperable. Fortunately, I was able to roll back my system to a prior restore point and have disabled BD updates…

Thank you Gary. I will wait for a fix. FYI after the computer does finally get all booted it seems to run ok. As you can see from my join date I have been a BD Antivirus user for quite awhile. From the number of posts I have had to make you can see that it has been a relatively trouble free product for me. I only show up…

Hi, I have successfully upgrade to BT Antivirus 2011 from BT Antivirus 2010. During the install I was prompted to turn off Windows Defender and I agreed and did so. Since the upgrade my pc boot_s to Windows slowly. Sometimes it will boot fine. Most of the time after shutdown it will take as long as 10-15 minutes to fully…

Hi Cris, Thank you for the kind reply. I have read the article you noted below and used method 1. The compressed file that I questioned you about has not showed up after a BTAV Deep Sysytem scan so I have high hopes that this issue...thanks to your kind and thoughtful replies is now resolved for me. I rate you a 10 out of…

Hi Cris, Its been 48 hours since I last had BTAV remove and quarantine the bugs. So far so good. I have run a deep scan every day for the last 2 days and no bugs found. I have not run the diagnostics yet I was waiting to see if maybe this time all the bugs got removed for good. I'll give it a couple more days and if they…

As last time, all detected infections have been removed (moved to quarantine). However, since you say that they are constantly reappearing, it might mean that there's some undetected component on your system. Please read the article I gave you in my previous post and let me have their logs. It will give us a better view of…

Hi Cris, Here are the log files from the most recent scans. I have the critters noted in the logs in quarantine. Should I send them or just delete them? /applications/core/interface/file/attachment.php?id=5650" data-fileid="5650" rel="">btav_1255698501_1_01.xml/applications/core/interface/file/attachment.php?id=5651"…

Thank you Cris and have a GREAT weekend! Happy trails, Capt. Mike

Hi Cris, Thank you. I have attched the log file. Kind regards, Capt. Mike /applications/core/interface/file/attachment.php?id=5618" data-fileid="5618" rel="">btav_log_1255048445_1_02.xml

Hi Cris, Thank you for the kind reply. Like an idiot I asked the question before I did a deep scan. I apologize. After the deep scan BT AV found it and reorted it deleted. I dont have the log file. Should that be the end of it then? Kind regards, Capt. Mike