Charentejohn ✭

Hi again, I cancelled this 5 working days ago so eagerly awaiting a refund. I recieved no reply as such so not sure if it is being processed. Is there someting more I need to do, sent e-mail as below on the Friday 22nd and technically today is the last day of the 5 days so I would expect sonething early next week ? My…

Thanks Flexx, one of the aspects of removing such embedded things as AV programs, all the same, is the idea that someone should be messing with the registry and such. Hopefully that won't be needed. I have been searching and think that I just need to go to BD Central and select my wife's laptop and click the bin, I would…

Thanks, I know that all the top Av suppliers are the same in terms of performance / security. For me it is just the bits that wrap around it that are important. To be fair Big K they say what it will be, 64.99 (+vat) now for 2yrs then will go to 79.99 / year which is their price for 5mc/1yr. Not worried by prices but as…

Irony ?

Thought I had posted the above comment but it hadn't. In the meantime I found this https://www.wizcase.com/blog/uninstall-bitdefender/ Basically (don't use android myself) normal uninstall app should do it ? So I will try and remove it from the section as below then my wife can just do a 'standard' uninstall. I assume I…

Saw the first link, the one that tells you what happens below the do it button, I will e-mail and wit till they return next week to read it. On a related issue. I am trying to remove this rubbish from my wife's PC (you will not now I am tired and angry) and was directed here.…

I found the 5 working days bit now, just below the 'refund' button which takes you away from that whan clicked. I will await my refund but wary of uninstalling as may lose access to this forum and be unable to contact support by mail as then no longer have the app on the PC. So- if I uninstall now will the process just…

Just to let you know I have just sent a cancellation request as I can't live with the state of the interface and purchasing system. I await the swift response and inevitable 'are you sure what can we do to help keep you' reply, all companies do this but maybe I will be surprised. All decent AV companies (there are 3…

Thanks to both of you for all the advice and help, you probably wasted as much time on this as I did :) I am now firmly 60/40 in favour of another product, would have been 90/10 without you. I will go with the big green machine I think as the pricing of Bitdefender is all over the place, in helping me you have ended up…

Thanks for the info shame Bitdefender didn't say that :) It is just lazy programming, I will just say delete all, so tired now I can't be bothered to say 'delete all items in this category' still nobody will notice as nobody else bothers either. These are needed as few systems have actual user manuals (I notice BD has…

One last Beta test and I'll stop. Found Notifications and just what I wanted, to know what's happening. Saw the dustbin and hovered (never never click immediately) and it said 'delete all' not saying all what. Tick next to it said mark as read, clicked it and nothing changed ? I really hate it when I click someting and…

Just something extra to consider as an example. I was trawling what options I can see and noticed File Shredder so before doing something irrevocable I searched a bit and found this (sorry can't make it smaller here) Tried it and it does appear to on most files, but not pdf files, only offers scan, maybe worth fixing that…

Thanks Scot, took a while but at 7am here I got a reply (from Nicolae K.) a bit garbled but basically buy more. Completely missed my point on 'implying' VPN was also for 3yrs. They said if I bought the 1yr VPN there is an option for another year in the proces ??? Clear as mud. For the moment I will think on it. I prefer…

Just to say I commented that Bitdefender and it's ads were annoying me,and they are a bit, but realised I was looking at Bitdefender Central . Com which shows status generally but is not where it is installed. I am using 2 pcs and switch between the two. I now see that what was said above is possible. Drove me nuts looking…