Custer

When a device is connected to Box it will show an assigned IP Address beginning with 172.X.X.X. Without being connected, devices have IP Address beginning with 192.X.X.X. Also there are sites to test protection for both Windows and Android devices like "AMTSO" https://www.amtso.org/security-features-check/ (AMTSO is the…

Thank you Michael for responding. Now that connection makes sense to me.

Hi Michael and thank you, but this device is a part of Directv and only connects through WiFi. The electric went off for 6 hours yesterday so perhaps that had some influence. I thought with same MAC address it would be in memory.

I'm wondering if this could be Server related as it happens periodically. 

You are not alone. I have been working on it for 2 weeks now with off and on progress. I finally just decided to remove it and everything associated. Don't have the patience to keep messing around. We live in the Sticks and are lucky to have a consistent connection. Adding the Box apparently has been too much for our…

After playing with various settings, I may have stumbled on a solution why certain devices are not appearing. The Epson printer was the most perplexing so I decided to reset the WiFi connection on it. There I noticed duplicate "Networks" to choose from for the WiFi connection. Went to my ZyXEL modem access page in browser.…

Email response from support suggested reboot ZyXEL modem/router and Bitdefender Box and see if any new devices appeared. I'm at a loss now...did the reboot of devices and no changes...also downloaded "Bitdefender Scanner" and identified devices but found multiple issues with ZyXEL Router...