Comments
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One thing I noticed. As I mentioned above, I have Device Scanning turned OFF... BitDefender AntiVirus Pro 2011 (32-bit) still wants to scan my USB drives. I have C: and D: as internal HDD and one external HDD as USB. When BitDefender AntiVirus Pro 2011 (32-bit) does a custom scan, despite my have only C and D drives…
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Hello, Follow the steps enclosed in my email reply and let me know if the issue persist. Thank you! I responded to your email. I have had Device Scanning turned OFF... BitDefender AntiVirus Pro 2011 (32-bit) still wants to scan CD/DVD or USB drives. And if I open a BestCrypt encrypted container file, I still get a BSOD and…
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Hi, - No, on the hard drive; What is the size of the container you created ? I will conduct some tests later today and send you the results via email. I do believe that with the new info you provided me I will be able to reproduce the issue and find a resolution. Regards, I created container files with a variety of…
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Considering the results of the tests we have two choices: - either we run a remote session to gather the logs I need from your PC - as I can't reproduce the issue (tested the software on 4 PCs / different BD products) - at a time and date when you will be available - either you use the FileVault feature within BitDefender…
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I have tested the application for about 2 weeks now along with BitDefender and I couldn't reproduce the issue. I used exactly the same things as you: - Windows 7 32-bits; - all my modules are enabled including AVC; I have created the encrypted drive with the following settings: - Container name: Container 1.jbc - Location:…
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Hi Wayne, Thank you for your quick and detailed answer. There is a single thing you've missed: the exact version and, if possible, a download link for the software you have issues with so I can start the tests. I have found the following software. Please confirm that is the s/w in question: - BestCrypt Container Encryption…
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Hello, First of all I would like the say Thank you for your report. Please try to disable the AVC module within BitDefender -> Antivirus -> Shield -> Advanced Settings and let me know if the issue still persist. Is THIS the software you have issues with ? I have created a ticket with ID: 201102241009739. Please check your…
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Hello, @DBA-WAYNE: each time a product update is being launched and installed, you will be asked to restart the PC for changes to take effect. I have explained in few words how BitDefender Update should work: This is indeed the way BitDefender 2011 was designed to automatically check for updates as explained below (just…
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The option "Scan for network shares" has been turned off. USB hub off, but autoupdate and message restart computer every 25 minutes. How long? Kind regards, This began after I reimaged my computer - about September 12th. And I traced it to the fact my USB drives were attached when the auto-update launched at start-up. Now,…
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Thanks for the feedback, it is taken into consideration and brought to the respective department. I do believe that the issue you encountered could have been resolved by disabling the Scan for network shares into Antvirus -> Custom Level menu. If you need any further assistance please let me know. Kind regards, The option…
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Thanks for the additional valuable information. I would definitely run the Supporttool on at least one of your PCs and send the information to DanyDan as outlined in my previous post. Are your Win7 installs 32-bit or 64-bit? Thanks for the quick reply, I am running 32-bit operating system. Yesterday alone, I was prompted…
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nikki605, Thank you for your post. To reimage, I deleted and then recreated the partitions (C and D) on the two internal HDD and then installed copies of Windows-7 Professional from my Microsoft Partner Action Pack subscription. I had no issues or errors throughout the reimage process, including during the BitDefender 2011…
