Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Figment

Comments

  • You didn't tell us which BD product you are using. I have BD Antivirus Pro 2011 installed and this is where the option for http scanning is located: Antivirus-->Shield-->Custom Level, then uncheck Scan web (HTTP) traffic. Here's a screenshot: Ah, didn't think to put it in the post. I was thinking because I'm in the 2011…
  • ...Nearly 24 Hours later...No email, no reply to my forum post. I'm starting to get worried about this purchase. Ok so a new update. I changed my scheduled scan time. Same error. And now BD has found a trojan and can't get rid of it. I'm starting to consider a refund on this, since it doesn't appear that the software is…
  • Hello RmRubin, I have sent you an email with instructions on how to further investigate and resolve the scanning issue you encounter. Please check the email address associated with your forum account. Send me the requested log files and you will have my answer back as soon as possible. Regards, ...Nearly 24 Hours…
  • Hello RmRubin, I have sent you an email with instructions on how to further investigate and resolve the scanning issue you encounter. Please check the email address associated with your forum account. Send me the requested log files and you will have my answer back as soon as possible. Regards, I guess I better request…
Default Avatar