GMJim

Anybody???? This is supposed to be a support forum?? Is there anybody from BD that can adress this problem? Thanks

Anybody????

You are able to attach screenshots in JPG format. You are not allowed to attach BMP files as they are too big and unsuitable as forum attachments. Cris. Reset the security settings in the NAG folder and all is well now. Thanks deep blue.

I'm trying to update my BitDefender 2010. It says Currently checking for updates. It will then load to 100%, and then say Currently Downloading Updates with the update being 75 KB. However, it just seems to loop like this forever, never downloading the 75 KB update. Thanks in advance. Does it do this three or four times…

cris I'm using Windows 7 64 bit OEM Professional. The NAG file security tab was checked for write only in Administrator and System. I can't seem to be able to post a screen shot?? Jim

Allow full control for both....additionally there should be a CREATOR OWNER with "special permissions" granted....As I recall, this group was not present prior to the safe mode modifications, but showed up after the permissions reset. deep blue Thanks. I appreciate the help. Jim

Do I click full control for system, Administrators or both? Thanks Jim

Cris I have not gone to safe mode to do this yet however I am now having the same problem with a 3696kb file! Cris or deep blue Would you mind helping me fix my permission on this folder? When I get to the permission settings it isn't clear what I should do. Right now all that seems to be set is Write (check marked). Thanks

Jim, this kind of changes must be made only in SafeMode, because in normal boot BD SelfProtect prevents you to. Just out of curiosity, could you post exactly what set of permissions are now (or were, if you already changed them) on that folder? Cris. Cris I have not gone to safe mode to do this yet however I am now having…

deep blue Thanks for the effort. Can this folder's permission not be allowed in normal windows? If not I guess I'll have to do the F8 thing. Jim

I have the same problem Win 7/64 Pro FRESH install and fresh BD 2010. Auto update seems to work fine (not sure???) but if I click on the update button manually it says downloading/updating 69kb file but it doesn't down load it. This repeats itself four times then I get a failed update notification. If I click the update…

Hello Jim, No, BitDefender only uses space on the partition you installed it on (a partition of your choice, which you selected on installation) and on the system partition (the partition where Windows is installed). Cris. Cris Thanks you for the explanation. I'll continue to look elsewhere for a solution. It does appear…

just wondered how well BitDefender 2010 (internet security) works on Windows 7, lve just purchased the Pro ver of Win 7 and am intending to install it next week when it arrives.. anyone had any experiences? as l dont wanna waste my licence because it doesnt work or there are tricks to make it run better (as lm not…