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Thank you for your understanding.

Gjoksi · DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH · ✭✭✭✭✭

Comments

  • Hello. If you have Bitdefender Anti-Tracker installed and enabled, follow the steps from this article: And if you have Bitdefender VPN installed and enabled, follow the steps from this article: Also, check if you have any ad-blockers (uBlock Origin, Adblock Plus etc.) installed and enabled in you browser, because they can…
    in What would block a sign-in to a website? Comment by Gjoksi March 23
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4170 Experience Windows Feature Experience Pack 1000.19054.1000.0 BD Total Security 27.0.30.140 Windows display language - English (United States): Windows display language - Macedonian (in Cyrillic alphabet - Македонски): In…
    in Bitdefender has lorem ipsum text? Comment by Gjoksi March 22
  • Hola. Cuando los usuarios eliminan un archivo, ya no se puede acceder a él por medios normales. Sin embargo, el archivo sigue almacenado en el disco duro hasta que se sobrescribe al copiar nuevos archivos. Bitdefender File Shredder lo ayuda a eliminar datos de forma permanente al eliminarlos físicamente de su disco duro.…
    in ¿al utilizar el destructor de archivos, queda algún rastro digital? Comment by Gjoksi March 22
  • Hello. On the same issue, check out this comment: So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Activate & Install -> Install -> select your Bitdefender product, for example Bitdefender Total Security,…
    in Error While Downloading Installation Files Comment by Gjoksi March 22
  • @JPed Hello again. As @camarie already said, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> select your Bitdefender product, for example Bitdefender Total Security, click on Contact Support in the black box and then…
    in Bitdefender has lorem ipsum text? Comment by Gjoksi March 22
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
    in I need help authenticating to the Cloud API Comment by Gjoksi March 21
  • Hello. I think you have the same issue as the users from this post (just click on "View Post"): @camarie @Alexandru_BD Any help here? Regards.
    in Bitdefender has lorem ipsum text? Comment by Gjoksi March 21
  • Hello. You could follow the steps from this article: Regards.
    in Scan found trojan in Outlook OST Comment by Gjoksi March 21
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: You could also follow the steps below. First, take screenshot(s) of the issue, create a log file on your Windows device using Bitdefender Support Tool, by…
    in BD continually detects PUP (Venus.Cynthia. . . . ) in DropBox.cache Comment by Gjoksi March 21
  • Hello. Follow the steps from this article: Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with…
    in How to cancel a device when it is no long exist to uninstall Bitdefender? Comment by Gjoksi March 21
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
    in Manage end points Comment by Gjoksi March 21
  • Hello. Check out this comment: Regards.
    in Is Bitdefender compatible with Intel Ultra processors? | Emmanuel Katto Comment by Gjoksi March 19
  • Hello. This is known Windows (not Bitdefender) issue and has been discussed here (just click on "View Post"): Check my comments there from January 11, January 13 and January 14. All you have to do is to follow the steps from my comment on January 14 and the update will be installed. If you are not a tech savvy person,…
    in Critical Windows Update Comment by Gjoksi March 15
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
    in Uninstall Old Bitdeferder antivirus- Through ****** or any other method Comment by Gjoksi March 14
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
    in Confused about trial Comment by Gjoksi March 14
  • Hallo. Bitte wenden Sie sich an den Bitdefender-Verbrauchersupport: chat: 24/7 tel.: Deutschland (+49) 2304 9993005 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr) tel.: Osterreich (+43) 720 115 521 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr) tel.: Schweiz (+41) 315 280…
    in CODE ungültig Comment by Gjoksi March 14
  • Hello. Follow the steps from this article: You could also report the URL(s) as false positive to Bitdefender Labs here: Regards.
    in A false website blocked Comment by Gjoksi March 12
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4123 Experience Windows Feature Experience Pack 1000.19054.1000.0 BD Total Security 27.0.30.140 That small chevron mark on the logo and in the GUI presents a feature called Autopilot. "To offer you an effective operation and…
    in Bitdefender Logo is different since last update Comment by Gjoksi March 9
  • Hello. You might be a victim of adware, so do the following: 1) Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 2) Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/…
    in static.thunderboltlaptop.com Comment by Gjoksi March 9
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: or It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
    in Bitdefender services are loading now, please wait Comment by Gjoksi March 8
  • Hello. There have been reports by users that custom scheduled scans disappeared, meaning they have been deleted: It should be fixed with the latest version: Regards.
    in How to find scheduled scan? Comment by Gjoksi March 8
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false negative to Bitdefender Labs here: Regards.
    in phishing page not detected by Bitdefender on Android Comment by Gjoksi March 8
  • congrats to all defenders 😀
    in The Defenders of the month are the Community superheroes Comment by Gjoksi March 4
  • @TaxiMagicien42 Hey, no problem, buddy. Luckily @Alexandru_BD didn't notice your comment. Or he did? 😁
    in "Action cannot be completed" error when trying to login to Password Manager Chrome extension Comment by Gjoksi March 4
  • Hello. Check out my comment here: Regards.
    in I am new to bitdefender and can't download the installation file Comment by Gjoksi March 4
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4123 Experience Windows Feature Experience Pack 1000.19054.1000.0 Google Chrome 122.0.6261.95 x64 with uBlock Origin 1.56.0 installed I can download the installation file without any issues/errors. So, you should contact…
    in How do I install the download file for bitdefender? Comment by Gjoksi March 4
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4123 Experience Windows Feature Experience Pack 1000.19054.1000.0 BD Total Security 27.0.30.136 BD Password Manager 1.3.1 On Google Chrome 122.0.6261.95 x64 So far, no problems for me, i can login to BD Password Manager on…
    in "Action cannot be completed" error when trying to login to Password Manager Chrome extension Comment by Gjoksi March 4
  • @Alexandru_BD @agozob Hello again. Here comes the strangest part. My father's phone: Alcatel 1S (5024D) Android 9-01003 Android Security Patch Level September 5, 2019 BD Mobile Security 3.3.231.2398 And that is the only phone (out of three phones) that doesn't have any issues with the Accessibility service for BD Mobile…
    in BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help? Comment by Gjoksi March 2
  • @Alexandru_BD @agozob Hello again. My mother's phone: Blackview A50 Android 11 Android Security Patch Level February 5, 2022 Google Play System Update January 1, 2024 BD Mobile Security 3.3.231.2398 Accessibility service for BD Mobile Security turns off During the day, on every 3 or so hours. So, the problem is that the…
    in BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help? Comment by Gjoksi March 2
  • @garioch7 @Alexandru_BD @agozob Hello. I have the same issue as Phil A.K.A. @garioch7. Samsung Galaxy A22 5G (SM-A226B/DSN) Android 13 One UI Core 5.1 Android Security Patch Level October 1, 2023 Google Play System Update January 1, 2024 BD Mobile Security 3.3.231.2398 Accessibility service for BD Mobile Security is…
    in BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help? Comment by Gjoksi March 2
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