Gjoksi · Defender of the month · mod

Hello. PC Accelerate and PC Accelerate Pro are both considered as PUA/PUP (Potentially Unwanted Application / Potentially Unwanted Program). First, you should do a SYSTEM SCAN on your PC and clean the infections with the Bitdefender program, by following these steps: If the malware keeps re-installing, you should disinfect…

@Alexandru_BD As far as i remember this is the second time @RedsFan receives this "strange" update. And i haven't read any other user complaining here on the forum about the same issue as @RedsFan. Regards.

Hello. A few months ago, there was a known issue where multiple users reported high CPU, RAM and/or disk usage by "bdservicehost" and it was fixed with Bitdefender build 26.0.23.80. ✔️Fixed: Bitdefender reads hard disks at certain intervals. This will also fix any high CPU usage scenarios by Bdservicehost Anyway, do the…

Hello. I think your best bet is to contact Bitdefender Consumer Support by chat or e-mail: Regards.

Hello. The module that monitors (and blocks) applications and processes is called Advanced Threat Defense. You can find more info about the module here: You can stop Advanced Threat Defense from blocking a trusted application and/or process by following these steps: Regards.

Hello again. In your post, you wrote: According to MSI afterburner ... Well, it seems that your PC got infected with the MSI Afterburner malware, which explains the high CPU usage. Check out this articles and comments: (click on "View Post") and the comment from that post: Anyway, do the steps from my previous comment.…

Hello. Regards.

Hello. I think that the best option for you is to contact Bitdefender Consumer Support, as the support engineers could take a deeper look at the issue, so do the steps below. First, take screenshot(s) of the issue, create a log file on your Windows device using Bitdefender Support Tool, by following these steps: and create…

Hello. As far as i know @Nunzio d'Abbruzzo uses the Bitdefender Antivirus FREE program and can give you the answer(s) for question no. 1 and (maybe) question no. 2. Regards.

Hello. The file could be detected as false positive, but only the malware researchers at Bitdefender Labs can help you with the issue. So, you should report the file(s) as false positive to Bitdefender Labs here: Everytime you restart your device and after Windows is loaded, 1 minute or 2 minutes later you will see this…

Hello. Open your Bitdefender program and go to: 1. Settings -> General and disable "Special offers" and "Recommendation notifications" (for the "Password Manager" notification) 2. Protection -> Antivirus -> Settings -> Scan flash drives and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "USB…

@Alexandru_BD Tested it on my phone, and like @Krat0s_37 alrady said the app is still not working. I uninstalled BMS on my phone, used CCleaner for Andoid to clean the Bitdefender leftovers, installed in via Googe Play, but the built-in VPN still does not connect. And this pop-up came when i clicked on the VPN section in…

Hello. I told you to contact Bitdefender suporrt because your statement "antivirus plus with VPN" doesn't make any sense. The Bitdefender Premium VPN is NOT included in the Bitdefender Antivirus Plus subscription, as it is sold as separate application. But, Bitdefender VPN FREE is included in your Antivirus Plus program,…

Hello. I assume the issue is caused by the Antispam module in Bitdefender. On the same issue, check out these comments: Regards.

Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices and/or your payments/purchases. So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: NOTE: Bitdefender telephone support is not toll-free! Also, @Alexandru_BD and @Mike_BD (they both work for…

Hello. I really don't understand your question? Can you please elaborate more. Thanks. Regards.

Cogratulations to all winners. 👍️ Thanks for the prizes, Bitdefender. 🤗

@periyanayagaraj Hello. I already answered you here: (just click on "View Post") Regards.

Hello. Only you can ask Bitdefender for a refund. It can't be done by @Alexandru_BD, @Mike_BD or me. So, you may obtain a refund by contacting: [email protected] within 30 days of your initial purchase or of the automatic renewal date. Just a note: @Alexandru_BD and @Mike_BD both work for Bitdefender, but can only…

Yes, it would be the same. Cheers.

Hello. The Bitdefender Total Security uninstall tool can also be used for uninstalling Bitdefender Antivirus Free, since basically the Bitdefender Antivirus Free is a "detuned" version of Bitdefender Total Security. Regards.

@Takend @Alexandru_BD Also, is it possible that you edit your post to remove my location (just for privacy)? Done by me. Regards.

Hello. "Bitdefender can seamlessly transfer data only from the applications mentioned below in CSV, JSON, XML, TXT, 1pif, and FSK format. Here’s the full list, in alphabetical order: 1Password, Bitwarden, Bitdefender Password Manager, Bitdefender Wallet, Bitwarden, ByePass, Chrome browser, Claro, Dashlane, Edge browser,…

Congratulations to all defenders. 😊

Hello. How can you be sure that Bitdefender can't detect the file(s) as malware? Did you get infected by that malware, because Bitdefender failed to detect it? Anyway, only the malware researchers at Bitdefender Labs can give you the answer to your question. So, you should contact Bitdefender Consumer Support by chat,…

Hello. Check out these aticles: Regards.

Hello. You can temporarily disable all modules or specific module(s) by following these steps: For now, there's no option like right clicking on the taskbar icon and clicking on EXIT or EXIT BITDEFENDER or SHUT DOWN BITDEFENDER, if that is what you are looking for. Regards.

Hello. Of course it is safe, it is an add-on developed by Bitdefender, not by some other company. Tried it by myself and the results are below. With TrafficLight enabled: With TrafficLight disabled: Update to the latest version of Firefox which is 107.0.1, than install the add-on, next do a system restart and see if that…

Hello. The Alert mode feature in Firewall works fine for me. Before system restart: After system restart: Maybe it is a bug in Bitdefender program that causes the Alert mode disables by itself on Windows 11. So, do the steps below. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions…

@RST Hello. Bitdefender Total Security subscription includes these products: Bitdefender Total Security for Windows; Bitdefender Antivirus for macOS; Bitdefender Mobile Security for Android and Bitdefender Mobile Security for iOS. In other words, Bitdefender Total Security relies on one licence for all operating systems.…