Gjoksi · DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH · ✭✭✭✭✭

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  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello. This is a know issue and has been discussed here (just click on "View Post"): And here is the latest info on the issue: @camarie @Alexandru_BD Guys, any news on the issue? Thanks.
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello again. TBH, i'm out of any other ideas what could be the culprit. Sorry. @camarie @Alexandru_BD Any thoughts on the issue? Thanks.
  • Hallo. Neem contact op met de consumentenondersteuning van Bitdefender: chat: 24/7 tel.: Netherlands (+31) 208084508, (+31) 203690744 (In het Engels 24/7) tel.: Belgie +32 28 80 71 70 (Francais - du lundi au vendredi de 9h a 17h) OPMERKING: De telefonische ondersteuning van Bitdefender is niet gratis! Vriendelijke groeten.
  • Hello. And that is the reason why i have ALL my files backed-up on Google Drive. Also, all my sensitive files on my laptop (like scanned IDs, scanned Passports ets.) are first password protected with Paranoia File Encryption and then uploaded to Google Drive. So, i don't care if i accidentally wipe my laptop, or my laptop…
  • Hello. If you have Bitdefender Anti-Tracker installed and enabled, follow the steps from this article: And if you have Bitdefender VPN installed and enabled, follow the steps from this article: Also, check if you have any ad-blockers (uBlock Origin, Adblock Plus etc.) installed and enabled in you browser, because they can…
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4170 Experience Windows Feature Experience Pack 1000.19054.1000.0 BD Total Security 27.0.30.140 Windows display language - English (United States): Windows display language - Macedonian (in Cyrillic alphabet - Македонски): In…
  • Hola. Cuando los usuarios eliminan un archivo, ya no se puede acceder a él por medios normales. Sin embargo, el archivo sigue almacenado en el disco duro hasta que se sobrescribe al copiar nuevos archivos. Bitdefender File Shredder lo ayuda a eliminar datos de forma permanente al eliminarlos físicamente de su disco duro.…
  • Hello. On the same issue, check out this comment: So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Activate & Install -> Install -> select your Bitdefender product, for example Bitdefender Total Security,…
  • @JPed Hello again. As @camarie already said, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> select your Bitdefender product, for example Bitdefender Total Security, click on Contact Support in the black box and then…
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello. I think you have the same issue as the users from this post (just click on "View Post"): @camarie @Alexandru_BD Any help here? Regards.
  • Hello. You could follow the steps from this article: Regards.
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: You could also follow the steps below. First, take screenshot(s) of the issue, create a log file on your Windows device using Bitdefender Support Tool, by…
  • Hello. Follow the steps from this article: Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with…
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello. Check out this comment: Regards.
  • Hello. This is known Windows (not Bitdefender) issue and has been discussed here (just click on "View Post"): Check my comments there from January 11, January 13 and January 14. All you have to do is to follow the steps from my comment on January 14 and the update will be installed. If you are not a tech savvy person,…
  • Hello. Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue. Also, you can always contact the Bitdefender business support: Regards.
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…
  • Hallo. Bitte wenden Sie sich an den Bitdefender-Verbrauchersupport: chat: 24/7 tel.: Deutschland (+49) 2304 9993005 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr) tel.: Osterreich (+43) 720 115 521 (Deutsch - Geschaftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr) tel.: Schweiz (+41) 315 280…
  • Hello. Follow the steps from this article: You could also report the URL(s) as false positive to Bitdefender Labs here: Regards.
  • Hello. My specs: OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed OS Build 19045.4123 Experience Windows Feature Experience Pack 1000.19054.1000.0 BD Total Security 27.0.30.140 That small chevron mark on the logo and in the GUI presents a feature called Autopilot. "To offer you an effective operation and…
  • Hello. You might be a victim of adware, so do the following: 1) Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 2) Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/…
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: or It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
  • Hello. There have been reports by users that custom scheduled scans disappeared, meaning they have been deleted: It should be fixed with the latest version: Regards.
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false negative to Bitdefender Labs here: Regards.
  • congrats to all defenders 😀
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