Gjoksi · Defender of the month · mod

Guys, guys, wait a minute. Why are we talking about phising website that hasn't been detected by AVAST? This is a Bitdefender forum, not Avast forum. So, this topic has been closed for further comments. Regards.

Hello. I did a test, and indeed it's a phishing website. Bitdefender blocked it with this notification: If you have Bitdefender installed on your computer, you don't have to worry, Bitdefender will block the website and you will be safe. Regards.

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ You could also share the VirusTotal link of the scanned URL to the anti-malware researchers:…

congrats to all defenders and congrats to the defender of the year @Flexx… cheers… 😊

Hello. That is not a strange icon, it's WhatsApp's legit icon. Just right-click on the file, click on "Open with…" and select the proper program to open the file. If it's a .pdf file, select Adobe Acrobat, Foxit Reader or any other program you use to open .pdf files. If it's a .txt file, select Notepad. Regards.

Hello again. Maybe @camarie and/or @Alexandru_BD have some insightful thoughts on the issue. Please, wait for his/their response. Regards.

Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…

Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards. @camarie Any thoughts on this issue? Thanks.

Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.

Hello. According to @Alexandru_BD, who works for Bitdefender: "Bitdefender VPN is not being offered for Linux (native). Only Win, Mac, iOS and Android. Compatibility thru WINE cannot be confirmed, for some it might work, but officially, that solution is not endorsed.". @Alexandru_BD Anything to add here, buddy? Thanks.

Hello. It is not possible, only websites can be opened in Bitdefender's Safepay. You can find more info about Bitdefender's Safepay here: Regards.

@stouffer the cat Hello. Since those three subscriptions are not same (the first is for 5 devices, the second is for 3 devices and the third is for 3 devices), they can't be merged. Only same subscriptions can be merged, for example: the first is for 5 devices, the second is also for 5 devices and the third is also for 5…

Hello. You need to reallocate ALL your devices to the new Bitdefender Total Security subscription, by following these steps: At the end, don't forget to stop the auto-renewal for the old Bitdefender Premium Security subscription, by following these steps: Just follow the steps as described in Method 1, because some users…

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

@Alexandru_BD Hello. I think that "thisurl.anything.io" was just an example web address and i believe that it's not an actual web address. Regards.

Hello again. It worked for me, BD SecurePass 1.1.14 On Google Chrome 131.0.6778.205 x64. Since that didn't work for you, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not…

Hello. As far as i know, it will NOT prevent an user (admin or standard) from uninstalling the application. And the idea of password protected uninstallation has been already discussed here: https://community.bitdefender.com/en/discussion/90967/password-protected-uninstallation-of-bitdefender-products According to…

Hello. It can't be done in batch at once, so you need to move all accounts from the folder to My Vault one by one, by following these steps: Regards.

Hello. Check out this article: Regards.

Hello. Check out this article: Regards.

Hello. Follow the steps from this article: Regards.

Hello. Follow the steps from this article: Regards.

Hello. Email Protection works with the following email providers: Gmail (gmail.com, mail.google.com, googlemail.com) and Outlook (outlook.com, hotmail.com, live.com, livemail.com, msn.com, windowslive.com). For now, Yahoo is not supported. Regards.

Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…

Hello. It can't be done in batch, you need to move all accounts from the folder to My Vault one by one, by following these steps: Regards.

Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. Select: Purchase…

Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) as false positive to Bitdefender Labs here: https://www.bitdefender.com/consumer/support/answer/29358/ Regards.

Since your issue has been resolved, this post is closed.

Hello. This was a know issue since september this year and has been reported here: and here: But, BD Mobile Security version 3.3.248.2462 should have fixed this issue: So, i think that your best option is to contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with…

Hello. To add here, you may obtain a refund within 30 days of your initial purchase or of the automatic renewal date. Regards.