Gjoksi · DEFENDER OF THE YEAR 2022 · ✭✭✭✭✭

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  • congrats to all defenders :)
    in The Defenders of the month are the Community superheroes Comment by Gjoksi October 3
  • +1 on this... very, very good idea...
    in Dacian Draco symbol for program Comment by Gjoksi October 3
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: or It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
    in Virtual keyboard, not activating Comment by Gjoksi October 3
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the URL(s) as false positive to Bitdefender Labs here: You could also folow the steps from this article: Regards.
    in Dangerous link or false flag? "Uniswap" Comment by Gjoksi October 3
  • Hello. Check out this comment: Regards.
    in Virtual Keyboard Comment by Gjoksi October 2
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender…
    in Great product but terrible customer service Comment by Gjoksi October 2
  • Hallo. Neem contact op met de consumentenondersteuning van Bitdefender: Bitdefender Belgie - Nederlands chat: 24/7 tel.: Netherlands (+31) 208084508, (+31) 203690744 (In het Engels 24/7) tel.: Belgie +32 28 80 71 70 (Francais - du lundi au vendredi de 9h a 17h) Bitdefender Nederland - Nederlands chat: 24/7 tel.:…
    in Geen ikoontje Comment by Gjoksi October 2
  • Hello. You already asked (almost) the same question here: And i already answered your question here: Regards.
    in what can i do Comment by Gjoksi October 2
  • Hello. Check out these articles: or and see if the steps in the articles will help you. Regards.
    in ring cameras Comment by Gjoksi October 2
  • Hello. Do the following: 1) Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 2) Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/ and run the below commands one by…
    in WTF ? Comment by Gjoksi October 2
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender…
    in Merge subscriptions Comment by Gjoksi October 1
  • Ciao. Contatta l'assistenza clienti di Bitdefender: chat: English 24/7 tel.: Italia (+39) 0699 268 342 (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00) NOTA: L'assistenza telefonica di Bitdefender non e gratuita! Saluti.
    in Come fare per aggiornare i propri dati anagrafici Comment by Gjoksi September 28
  • Hello. Do the following: 1) Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 2) Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/ and run the below commands one by…
    in Alert Comment by Gjoksi September 28
  • Hello. Just to add here, follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal. Also, from my personal experience, Method 1 did/does the job. Regards.
    in Missing the ability to manage the existing subscriptions and payments history Comment by Gjoksi September 28
  • Bonjour. Contacter le support client de Bitdefender: chat: En Francais L-V, de 9h a 17h, English 24/7 tel.: France +33 (9) 70 01 97 15, +33 (0) 800 961 161 (Francais - du lundi au vendredi de 9h a 17h) tel.: Belgie +32 28 80 71 70 (Nederlands/Francais - du lundi au vendredi de 9h a 17h) tel.: Canada (+1) 647 955 1197, (+1)…
    in Pourquoi BitDefender bloque certains sites ? Comment by Gjoksi September 28
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: or It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
    in Bitdefender Safepay opens two windows at once for pop-ups - unusable Comment by Gjoksi September 28
  • Hello. Only the anti-malware researchers at Bitdefender Labs can help you with the issue. You should report the file(s) and/or the URL(s) as false positive to Bitdefender Labs here: You could also folow the steps from tehse articles: Regards.
    in LG Simple Editor Software Install blocked Comment by Gjoksi September 27
  • Hello. First, take screenshot(s) of the issue, create a log file on your MacOS device using BDProfiler, by following these steps: and create a log file on your MacOS device using BDsysLog, by following these steps: Next, contact Bitdefender Consumer Support by e-mail: with short description of the issue. After that, you…
    in Ads going to Calendar Comment by Gjoksi September 26
  • Hello again. Since you already contacted Bitdefender Consumer Support, please be patient until tomorrow and wait for a response from @Alexandru_BD or @Mike_BD. They can even prioritize your ticket/case. Regards.
    in How do I track my ticket Comment by Gjoksi September 26
  • Hello. You should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender telephone support is not toll-free! Regards.
    in How to restart my laptop after a BD update Comment by Gjoksi September 26
  • Hello. Do the following: 1) Start your PC in Safe Mode, by following these steps: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 2) Open the Run command: https://www.makeuseof.com/windows-open-run-command-dialog-box/ and run the below commands one by…
    in Adware.JS.Agent.FM - trojan, malware, ransomware - any experiences? Comment by Gjoksi September 26
  • Hello. @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the ticket's status. You can PM them. Regards.
    in How do I track my ticket Comment by Gjoksi September 26
  • @Fair Future Foundation Hello. I think that the best option for you is to contact Bitdefender Consumer Support, as the support engineers could take a deeper look at the issue, so do the steps below. First, take screenshot(s) of the issue, create a log file on your Windows device using Bitdefender Support Tool, by following…
    in VPN won't connect and no error message is displayed Comment by Gjoksi September 26
  • Hello. This is what i got: Bitdefender didn't block the URL. So, it was only a YouTube video, which is not available anymore. Regards.
    in Please check this URL is safe Comment by Gjoksi September 25
  • Hello. Since you already changed the affected e-mail password, there's nothing else that should be done. Also, check out this article: Regards.
    in Help with alerts Comment by Gjoksi September 25
  • Hello. -- STEP 1 -- Repair Bitdefender, by following these steps: -- STEP 2 -- If the instructions from Step 1 didn't help, uninstall the Bitdefender program using the Uninstall Tool: It will completely remove the program. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been…
    in Scheduled Scans Run Several Times a Month, Not Just When They Are Scheduled Comment by Gjoksi September 25
  • Hello. ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s). So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail: Chat is the fastest way to get in touch with Bitdefender Consumer Support. NOTE: Bitdefender…
    in Bought Bitdefender- signed up with the wrong email. Comment by Gjoksi September 25
  • 25 (twenty five) points
    in Community Contest - Scuderia Ferrari Prediction Challenge Comment by Gjoksi September 23
  • Hello. Just follow the steps from this article: Regards.
    in Connection blocked security notice Comment by Gjoksi September 23
  • Hello. I think that the best option for you is to contact Bitdefender Consumer Support, as the support engineers could take a deeper look at the issue, so do the steps below. First, Create a log file on your Windows device using Bitdefender Support Tool, by following these steps: and create a log file on your Windows…
    in Rootkit suspicion Comment by Gjoksi September 22
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