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The activation code being sent to my email won't activate my account.
The activation code being sent to my email won't activate my account. I can't reach anyone with the 1-805-840-2003 or (888-392-7720) numbers I found online. Why won't the codes being sent to me activate my account and why can't I actually talk to someone insead of continually being told to look up the instructions online. I did that and it didn't work. The Help Page keep telling me to check my email and enter the code. I have done that, and the code won't activate. It has been sent to me three times and none of them work.
Is there a real number where I can get real help?
Answers
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Hello.
The link you provided is NOT an official Bitdefender link, so those telephone numbers are not correct.
Here they are:
You should check out this article:
Also, ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Also, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him.
Regards.1 -
Hello,
Where did you purchase Bitdefender from?
Premium Security & Bitdefender Endpoint Security Tools user
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