Connect Bitdefender to Outlook 365

Paulo_Jorge_Oliveira · December 8

Hi,

When I try to connect Bitdefender to an Outlook 365 account, and after entering my Microsoft account credentials, I always get an error page:

Captura de ecrã_8-12-2024_195957_central.bitdefender.com.jpeg

Bitdefender Central

Can you help me?

Thanks in advance

Paulo Oliveira

Gjoksi · December 8

Hello.

On the same issue, check out this comment by @Alexandru_BD, who works for Bitdefender:

https://community.bitdefender.com/en/discussion/comment/347329#Comment_347329

As already mentioned in that comment, you should contact Bitdefender Consumer support.

Regards.

Alexandru_BD · December 9

Hi,

It's the same error that was reported by a few other members on this thread:

https://community.bitdefender.com/en/discussion/102273/any-insights-how-to-solve-this-error-i-cannot-setup-email-protection-for-an-outlook-email-address

So yes, the best course of action for now would be to get in touch with Bitdefender Support to find out what's going on there, because we don't have more information at this time, we know that there have been isolated reports, something is causing this under specific circumstances and a task was already opened for the developers to investigate further, thus a fix is expected to arrive soon, but it's important to consolidate these reports, hence our recommendation to get in touch with the Support teams.

Regards

Connect Bitdefender to Outlook 365

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