Any insights how to solve this error? I cannot setup email protection for an Outlook email address.

Stephen Renier

Every time that I attempt to set up email protection for my Outlook email account, I receive the following error:

I've tried restarting but nothing helps.

Alexandru_BD

Hello @Stephen Renier,

Is this the first Outlook account that you are trying to add? I'm asking because there's also this scenario:

https://www.bitdefender.com/consumer/support/answer/81712/

Now, I've seen this error being reported before on these pages, and I'm trying to understand the reason behind it.

Regards

Gobbilla

email protection unable add

Alexandru_BD

Hello @Gobbilla,

It seems that this error message has been reported recently by a few members using Outlook, and my recommendation would be to get in touch with the Support teams, because they need to collect some logs from the product in order to find out exactly what is causing this error message. There's another closed discussion on this topic (same author), where I have provided the same advice:

https://community.bitdefender.com/en/discussion/102123/how-do-i-register-my-outlook-email

Regards,

Alex

raymos

I'm having the same error message as above. I've tried to add my Outlook over and over and still the same message.

Micmover

Try clearing your browser cache and cookies or signing out and back into Outlook. If that doesn't work, reach out to your email provider for help.

Alexandru_BD

Hello,

The source of the problem has been identified and the development team is trying to push an update in the coming days to fix it.

Thank you for your patience.