How do I register my Outlook email?

When I attmept to register my Outlook email (msn account), the process fails again and again. What could I be doing wrong?

Answers

  • Are you referring to the email protection feature in the Bitdefender product?

    @Alexandru_BD

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    Bitdefender Ultimate Security Plus (user)

  • Yes, more details are needed here. Where are you trying to register Outlook exactly, what errors do you get (if any), and what troubleshooting steps have you taken so far?

    Thanks

    Premium Security & Bitdefender Endpoint Security Tools user

  • Thanks for your reply.

    Sorry, but I failed to provide enough information.

    I want to register my primary email, which is an MSN account, to scan for threats. To do this, I have to shut off the VPN to access the Microsoft account. I enter my credentials for the email account.

    I choose Outlook:

    I enter my credentials for MSN in the Outlook Account login. This is what occurs:

    I've tried this multiple times, but the process always fails.

    This is a simple setup. Do you have any insights what is causing it to fail?

  • Hello @Stephen Renier,

    Not sure if this really applies in your case, but try the steps provided in the following article and check if they make any difference:

    https://www.bitdefender.com/consumer/support/answer/81712/

    Reply here with your findings and we'll see what else we can do.

    Premium Security & Bitdefender Endpoint Security Tools user