HKM

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  • Hello Please check my answers from this topic: http://forum.bitdefender.com/index.php?showtopic=30697 Thank you. Thanks!!!!!! Appreciate your concern.... Now things are clear and I understand the entire situation..... Now you may close this thread.... Thanks again!
  • I think the Virus Signatures have merged and also the False Positives have been removed. Thanks for replying....... So u think its all ok and normal.....? By the way, now I have: Virus Signatures : 7988298 Engine Version : 7.39967 Actually Im still waiting for a reply from BD Support team....
  • I can't look for folder "NAG" Its in the folder of Bitdefender......... Oh ok.............. I know..... If ure using BD 2011, it should be in Program Files\Bitdefender\Bitdefender 2011\............... If ure using BD 2012, it should be in Program Files\Bitdefender\Bitdefender 2012\................. I hope u find it…
  • Hi! I followed your instructions to the letter but the issue persists. So I'm sending you via PM new log file I created after all the steps were taken (installed Windows 7 SP1, repaired the BitDefender Total Security 2012 installation, rebooted when asked, configured the account and activated it through the link that was…
  • I can't update Bitdefender Internet Security 2012 (version 15.0.34.1437). Event Details: "An error occurred during the update (-1011). If the problem persists,please check online support website at: http://www.bitdefender.com". Please help me. Mate try the following...... - Reboot you system in SAFE MODE - Goto Program…
  • Hi DanyDan! I'm looking forward for yours answer. Note, that now I've updated version of BD: 15.0.34.1416. Also the error message slightly changed. At now it has the following form: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Security-Auditing"…
  • Hello HKM The subject will not be closed. Please tell me, the initial issue is reproducing(Bitdefender Virus Shield Service Has Reported An Invalid Current State 14) or just the update issue? Thank you. Thanks for reply Cristi B..... Really appreciate it.... Bitdefender Virus Shield Service Has Reported An Invalid Current…
  • Hi @ Scottie Thank you for your feedback. @ HKM Please check again the date of those warnings. Thank you. @Cristi B Thanks for all your concern and help..... Unfortunately my problem is still persisting.... Neither its updating nor its allowing me to "Resend activation link" ... Plz help me resolving this issue.... I…
  • @ Cristi B Just wanted to update you.... I just noticed that my build version has changed to 15.0.34.1416 I dont know when it updated to this version when it always says that update error.... Strange things are happening..... Thanks and Regards
  • Welcome back HKM In the second screenshot, you have you have an activation link called: Resend activation link. Click on it and check your email. You will receive automatically a link from the system. Click on it, wait for the process to finish. Reboot your machine and after that, manually run an update from the main…
  • Hello, I have escalated this notification and I am waiting for more info on it. I have created the following tickets associated with this: Scottie: 201110141033485; Cavey: 201110141033501; HKM: 201110141033641; I will come back with more details as soon as possible. Kind regards, @DanyDan Thanks for your help... As per…
  • I have the same problem..... I guess unless you go thru your events, u wouldnt ever know... But friends, I dont know if u would agree but BD 2011 was much better than 2012.... I believe they just launched it... It acts so weird at times that its unbelievable... Anyway, ill keep checking this post and see if the BD guys…
  • Im having a very weird problem with Bitdefender Total Security 2012 "Custom Scanning"..... I have 3 drives on my system C, D & E.... Whenever I try to scan drive D or E using Custom scan, the scanner launches itself, a window opens and it begins the scan BUT somehow it scans files on Drive C and does not scan the desired…
  • Thanks for your input HKM. I've now done the same, ie turned off auto scan on main panel. The Help screen does say: "With Auto Scan turned on, there is hardly any need to manually run scans for malware. Auto Scan will scan your computer over and over again, taking appropriate actions when malware is detected. Auto Scan…
  • @ ColinW @ Racer I think I found the problem to this continuous hammering..... Just on the Main Window switch off the Auto Scan Function..... U must be wondering if we do that, we might not be protected anymore - thats NOT TRUE. Once I switched it off, the first thing I noticed was the fact that my drive was at peace after…
  • Same here!!!!!!!!!!!!!!!!!! BD Total Security 2012 is really weird..... Cant figure what starts, what crashes......
  • Hello, I have said it numerous times: why you uninstall 2012 then asking for an answer ? I can't guess why you encounter the issue you report without any logs and uninstalling the software won't help us find the culprit. Whenever you have an issue with BitDefender please DO NOT uninstall it. You have several channels open…
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