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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I had same problem with Bitdefender Total Security 2017, but uninstalling SonicWALL NetExtender 7.0.203 (from 2013) and installing SonicWALL NetExtender 8.0.241 (from 2016) solved the problem.