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Hilary

Comments

  • OK so it's rebooted. Seems OK but I've got that good old problem that the icon isn't in the system tray. Still I know the fix for that glitch thanks to Niels and this forum.
  • Well we've got there eventually. The support people did email back to me but they sent me the very same key as Live Assist had done earlier. I tried it again and it failed again. I emailed them again and I included a screen print of the error message. They emailed me back and curtly told me the key was valid. I tried it…
  • Thanks Neils, helpful as ever. Sadly BD are not so good. I tried that and yes they gave me a new key. But when I tried it, it failed: The licence key you have entered is not valid or has expired. So I tried Live Assisatnce again but couldn't reach them: Thank you for using LiveAssistance! For the moment, our operators…
  • Just wanted to say thanks for the fix Niels. It solves a problem I was having too.
  • Sorry, that was only for Windows Vista.For Win XP, go to Run, enter msinfo32 and now you'll see the "System Type" option.If it will say x86 then you have the 32 bit version, if not then it is 64 bit of course. Thanks vladx. Both my PCs say "X86" so I'll go get the 32-bit version.
  • Sorry I am small business/home user with the same question - 32-bit or 64 bit? I've tried the "Control Panel->System(Classic View) and at System Type ...." suggestion from vladx but I don't see a "system type option" on my screen. I have 2 PCs. My 3 year old desktop is a Packard Bell with an Intel Celeron 2.6gHz processor…
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