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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I'd also like to know the answer. I have a 3 PC licence for the Mac. I have just bought an Apple laptop and can only install the 30 day free trial. I have tried to enter the long licence I have for the original but it will not accept it to validate the free trial version. It wants '7 alfanumeric characters' I note that…
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I've disconnected the drive and now Bitdefender is showing the Trojan.******.6057 again.
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Strangely, I've re run the scan and now the Trojan.******.6057 fails to appear. I had attached, a portable 1TB hard drive that I'd used on my Windows PC and now I'm wondering if the trojan may be on that and that may be why the Mac Bitdefender couldn't delete or quarantine it. What's happened to that trojan I've no idea. I…
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Hi Horsham Hector, and welcome. No, not a stupid question, especially when it involves a possible trojan. Unfortunately, the support here on the forum has been behind for awhile. If you wanted to post this thread in the Malware Forum to see if it gets a better response, may help (even though that forum too looks a little…
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I've just installed Bitdefender for Mac. It has detected the following: Trojan.******.6057 but says it can't quarantine or delete. How can I deal with this please? Thanks I hope this wasn't a stupid question to have asked. It would be appreciated if someone knows the answer to let me know. Thanks.
