IT_Writer

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  • I look forward to his assistance. In the meantime, despite the "millions of different and unique computer platforms that are in use," mine is a fairly generic machine: HP Envy laptop running Windows 10, 16 GB RAM, 1 TB SSD.
  • I understand. I was merely hoping to find more minds, one of whom might have a solution. I will refrain from doing so in the future.
  • Thank you, Phil. As you can see by my swift response, it's an important issue. I'm quite certain many security-conscience customers would rather their encrypted volumes containing password stores, personal and professional financial information and customer files not be scanned by Bitdefender, regardless of assurances they…
  • Bitdefender DOES NOT respect my choices for exceptions. In fact, some options, such as "Advanced Threat Defense" are grayed out. I really do not care if Bitdefender thinks creating an exception for a thumb drive or mapped volume is unwise. It's MY computer, not Bitdefender's. If I don't want something scanned, that's MY…
    in exceptions Comment by IT_Writer March 16
  • I concur. Bitdefender DOES NOT respect my choices for exceptions. In fact, some options, such as "Advanced Threat Defense" are grayed out. I do not care if Bitdefender thinks creating an exception for a thumb drive or mapped volume is unwise. It's MY computer, not Bitdefender's. We DEMAND the ability to FULLY except any…
  • I've been having the same problem since late Spring 2021. NUMEROUS communications with Bitdefender have proven FRUITLESS. Come ON, Bitdefender! ADDRESS and SOLVE this problem.
  • That "small unscheduled maintenance" must have been a lot bigger than you thought, as I haven't been able to log into Central since the Spring of 2021, with precisely the same behavior as described by the OP four years ago. Suggestion: Try actually FIXING the problem for your users. A great product like Bitdefender…
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