Comments
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I have been using Bitdefender Total Security for a couple of years. My 2011 version has worked very well with no problems. With 60 days subscription left I decided to renew and downloaded Total Security 2012. I wish I had not! I have fought against a Blue Screen problem to the extent that I had to restore my PC to factory…
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Hello, I have said it numerous times: why you uninstall 2012 then asking for an answer ? I can't guess why you encounter the issue you report without any logs and uninstalling the software won't help us find the culprit. Whenever you have an issue with BitDefender please DO NOT uninstall it. You have several channels open…
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hello dan i got this problem bluescreen .........i hve installed and unstalled bitdefender 5 or 6 times but blue screen came again ....i thnk this is a bug which hve to fixed plz check this also ..............till i am using panda internet security 2012 bcoz of bluescreen....... i uninstall bitdefender internet security…
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Well i fixed my problem with the blue screen of death on scanning! I uninstalled bitdefender internet security 2012 and went back to 2011. Problem solved! Its been days since i posted this and no reply or fix from the bitdefender team! Way to go guys. Great service! Oh P.S Anybody having problems with Windows live…
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Hello, You receive a BSOD when you start a Full System Scan or after the scan starts ? It always crash at the same file ? What Operating System are you using ? What BitDefender product are you using ? You mention upgrading from 2011 to 2012. How exactly have you made this upgrade ? Last but not least please note that the…
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No reply or fix! Now this really epitomizes the kind of service i have come to expect with Bitdefender. I thought the whole idea of having this forum was to help customers with problems.
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I have uploaded my second file and i have not had a response either. To be honest i don't think they have any idea why it does this! I cant wait to see what the next program or software BD will tell me i have to remove because its conflicting with it! Only time will tell!!
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You didn't quite get the point, did you? BD support insists on un-installing MB, even if it is not running in real time. I had a similar problem to Irish FX4 a while ago. BD support had me remove MB and BD and sent me a link to the full BD download (mentioned above). The install blue-screened every time (three). Although…
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Well its done it a few more time since the fresh install of Bitdefender and the removal of malwarebytes. Its done it under various conditions. Well with 401 days left on my activation the best i could hope for is a refund and i can go buy a product that works! I am very disappointed with this whole thing. It seems to be a…
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Hmmmmm! no reply yet!
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I have had this happen to me also. I have mine set up for home network and it changes to public and also puts me in stealth mode all by itself!
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Well that was not the problem! It did it again today. I was transferring movie files to my movie player and BD went into bitdefender services are not responding. I am not running malwarebytes in fact i don't even have it installed. I managed to make a new file while it was not responding. I will send it to you via pm…
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OK. I followed your post to the letter. Bitdefender is now re-installed. I did not re-install malwarebytes! Lets hope that this fixes the problem. Thanks DanyDan.
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Thanks Danial, So was it malwarebytes that was causing the problem? Should i reinstall it? Thanks.
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Please upload the file as Gary advised you then send me via PM (private message) the download link. Thank you, looking forward to your answer! PM sent with download link. Disregard the first file i sent you on the 3rd of Jan, as this new one was made when the Bitdefender services was not responding. Thanks.
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1. Upload the created file HERE 2. Send a PM (Private Message) with the download link to DanyDan of tech support. Include a link to this topic and give him as much detail as possible about your PC - exact symptoms, hardware (CPU type/speed, Memory installed, etc.), OS and version, 32-bit or 64-bit, any other security…
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Any support team out there that can fix this??
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Is there no fix for this yet? I just upgraded to Windows 7 Ultimate last night and i have the same issue. Im running windows fire wall instead. But i keep getting this nag from BD saying there is a issue with BD. Ive tried updating it and also tried to uninstall but it would not let me uninstall. Bitdefender gives me a…
