John Irvine

Daniel, I've decided to uninstall Bit Defende for a couple of reasons. Firstly, I can't get the thing running properly and secondly, it is using up a huge about of RAM which is causing me all sorts of problems. So it's gone... thanks for your help anyway.

Ah, thanks, Gary... I didn't even look to see if I needed to check a tick box. I'll remember next time! Cheers, John

Hey, Daniel... I sent you a PM yesterday (my time)... but it's not showing in my Sent folder. Did you receive the PM?

... and I have tried this exercise four times with the same result.

Good morning, Daniel... OK, I get as far as instruction #5, but I don't get a progress bar up. All I get is a form to fill in with email address, type of problem, which department and so on. What am I doing wrong? Cheers, John

Thanks, George... I am obliged to you. It's all done and seems to be working running a scan. Cheers, John