Lagarto

Could you please post back the ticket ID received when contacting Bitdefender Technical Support so I can look into this? Thanks! Hello since i did your method now i have a ticket number i recieved days ago so here it is- ticket no: 2016021217060002

Could you please post back the ticket ID received when contacting Bitdefender Technical Support so I can look into this? Thanks! I just sent an dump file to the email you provided me i dont find a way to get the ticket id ore the links you asked me for im sorry, and thanks for helping me so far to find a way to fix this…

Could you please post back the ticket ID received when contacting Bitdefender Technical Support so I can look into this? Thanks! hello i just made another upload with the issue going on i dont see any ticket number since im doing this directly thru the antivirus itself but this is my email: a...s and i atached the…

Hi Lagarto and welcome to the Bitdefender forums! To further look into this matter please create a dump file of Bitdefender agent when the issue occurs (from Task Manager) and upload it on a file transfer website together with a Bitdefender diagnostic log from that computer. Then send us an email at bitsy@bitdefender.com…