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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Lionet

Comments

  • Hi, I'm running Bitdefender Total Security 2015 on Windows 8.1. Unfortunately, there's some sort of setting in Bitdefender that is preventing the Windows 8 Modern UI Slingplayer app from being able to connect to my Slingbox 500. When I run the application and try to stream Live TV, I get the error message "Unable to…
  • Thanks Ro. Not me then! I have raised 'A ticket' with support so hope they can delete the device!! Hi trapper, We were all unaware that the latest link to Bitdefender support is this one! Bitdefender support You could try it. We hope you'll get an answer tomorrow Monday... Regards, L.
  • Voilà ce que je reçois. Bonjour ixela, Je te propose de créer un autre coffre-fort puisque le premier - d'après ce que tu dis - est juste un essai, et de suivre la procédure de Fedor. Un conseil: sauvegarder sur un disque externe le coffre-fort, parce que si jamais tu dois reformater le disque dur, adieu les infos! (à…
  • I have just installed BDIS 2015 trial (ordered the product, on its way) on my lappie (Win 8.1), and it can't connect to register, login or anything BD - even update!!! I'm seeing several complaints about this. No I can't connect to my.bitdefender.com on my IE 11, before you ask that. What do I do. I use my home Wifi. No…
  • Bit also makes updates. Hi Oceanos, Sorry concerning this trail, I read when I tried to run the first update I thought you could not have updates available... OK,you could try to install BD with UAC off... although I'm not sure it will fix the problem. If it does not work, there is the customer link below: Bitdefender…
  • I purchased a new license via Cleverbridge. When I try to activate it I get this rather weird and bad sounding message from BD 'License key restricted in your region'. There is nothing in the invoice about this. When I bought the license I had to fill in where I lived and there was no complaint about it being the UK. What…
  • I just installed Bitdefender Internet Security 2015 on my Windows 7, 64-bit machine. Prior to installing Bit, I removed all other programs that I had (Panda Cloud Free, Comodo Firewall, and Malwarebytes). My problem is the following: when I tried to run the first update it asked me to restart the system. In each restart it…
  • So I have been trying the free version of Bitdefender but it has a tendency to popup itself up (even when logged in) to remind me of well nothing other than it is there. Is this normal? Is this made intentionally to annoy me into either getting rid of it or buying a version? I don't get it. This occurs whenever running a…
    in Popups Comment by Lionet July 2015
  • PLEASE DISREGARD. The scan is no longer stuck. Apparently, some files take much longer to scan than others? Still is it normal for the overall scan to take this long?? Hi chiodos, I recently made several scans with cd rescue, it took less than three hours. Not 157 hours. I suggest you check your system thoroughly first. It…
  • So I have been trying the free version of Bitdefender but it has a tendency to popup itself up (even when logged in) to remind me of well nothing other than it is there. Is this normal? Is this made intentionally to annoy me into either getting rid of it or buying a version? I don't get it. This occurs whenever running a…
    in Popups Comment by Lionet July 2015
  • Hi, I'm getting a blue screen when selecting a new WIFI network, everytime. The standard one is working. When turning the firewall off I can connect. As soon as I turn it on again I get the blue screen. It is updated to the latest version. Here the report, requested in other topics. https://www.sendspace.com/file/5butsc In…
  • Bonjour, j'ai acheté un anti-virus 3PC à la fnac. Je suis le dernier PC à l'installer. Je n'ai pas pu le faire depuis parce que y'avait encore des traces de f secure dans mon ordi et j'arrivais pas à les supprimer. Aujourd'hui, c'est fait, mais lorsque je rentre le code d'activation, on me dit qu'il n'est pas reconnu.…
  • How does import back the wallet database? Because I reinstall the Bitdifender and I dont know from where to import the wallet database. Please help me where is located the database to import? Hi rotrif, Welcome on the forum! I don't use this feature. Maybe the forum could help you (link below) find wallet (2013) but please…
  • Hi everyone. I have a brand new computer and just purchased Bitdefender Internet Security 2015. It is giving me this blue screen error. Here is the log file: https://www.sendspace.com/file/r5ghor can anyone help? this situation does not appear to be resolved. Hi Veleda, A BSOD on a brand new computer is very rare and…
  • today I found that £53.95 had been taken from my Paypal via Avangate for next years subscription only trouble was I had already purchased a subscription and entered the key and thought I was covered for another year so my question are why would I pay for two subscriptions and why did nobody notice this also I did not…
    in Renewal Comment by Lionet July 2015
  • Please please.. don't try to sugar coat the situation. I know you like Bitdefender as a company Hi Ttechx, I like some BD's vintages (IS 2014 at home, IS 2015's at my parents), I do not know the company. Regards, L.
  • Im trying to upload 4 video to safebox 2 of 200MO and then a third it doensnt work... it upload to 100% then nothing appears.... that's strange Hi roberto55, Did you check there? I guess you have room enough? remaining space You could send a ticket or chat if you want a quick answer (maybe check first the time lag/working…
    in Cant Upload Comment by Lionet July 2015
  • Hi Everyone I just purchased a new computer & installed Internet Security 2015. It am now getting the blue screen of death for bdfndisf6.sys. Prior year forums state that this issue was resolved. I downloaded the bitdefender support software recommended and got the log file. Here it is:…
  • Hiya Nesivos, Nice information there which I will give a try on my laptop still using TS 2015 - I have the 2016 beta on this computer and have noticed a gradual increase in the vsserve.exe memory during the course of a day, although it doesn't go over 300mb (yet) so I will look at that as well. Ro. Hi Nesivos and Rohugh,…
  • my bit defender en français, Bonjour, Pour préciser la réponse d'Ekimoz, vous ouvrez MyBItdefender et vous cliquez tout en bas à droite, près de copyright. Et vous trouvez la version française de France (vous pouvez choisir la version française du Canada... ) Cordialement, L.
  • Today after popping in to check some emails, I read and answered a few and the system became non-responsive. E-mails wouldn't open, nothing worked and a "Not Responding" message was in the program's title bar Checking Task Manager confirms the not responding message. Going into DBID window and turning off AV (5 minutes)…
  • Today after popping in to check some emails, I read and answered a few and the system became non-responsive. E-mails wouldn't open, nothing worked and a "Not Responding" message was in the program's title bar Checking Task Manager confirms the not responding message. Going into DBID window and turning off AV (5 minutes)…
  • P I just downloaded a trial of Bitdefender Total Security. I looked and it was taking about 200mb of memory (already fairly high) and now it's taking 400mb of memory only an hour later and still climbing! I'm on Windows 8.1. I won't be continuing the trial if this is how it works. Hi memout2, Welcome on the forum!…
  • Hi all, I love the BDRCD as it has helped me out in the past, but is there a way I can add some updated drivers? I use an older 2010 version of the disc because the efi that is built in since then doesn't work with multiboot, and I would guess this would apply to newer discs as well. I use PowerISO and am familiar enough…
  • Bonjour ixela, Fedor a répondu au sujet de Bitdefender. Le topic de Yann est excellent. Si je me suis fait avoir dans le passé, c'était dû à mon comportement imprudent plus qu'à ma protection antimalware. Voici un lien intéressant d'un site que j'apprécie, qui rappelle la prudence à prendre quand on installe un logiciel,…
  • Bonjour Fedor, Merci pour ta réponse rapide. Je n'ai pas besoin de nettoyer mon PC, cela a été fait ce week-end. L'article du lien concernant les PUP stipule que Bit Defender détecté les PUP or je ne trouve aucune trace de ces détections, d'où ma question concernant un éventuel changement de paramétrage. Si je comprends,…
  • If historical Attachments (images) are deleted from ... My Controls –> Options –> Manage your Attachments ... Q1: Are the deleted images still visible/available on the original post ? Thank you Hi grayghost2, It removes the attachment from the post, I just tried it with one of my posts. smile.gif Ro. Hi grayghost2, I did…
  • bonjour, malgrè les nombreuse reclamations je constate que my bit defender n'evolue pas du tout dans la bonne direction. la page est sans arret en panne, ou alors elle est ingérable... impossible de l'avoir en français,impossible de la mettre à jour,incohérence des services proposés...etc.... j'espère que la nouvelle…
  • Seems like it takes up more memory every time I boot my computer. Even when it was around 1500mB a week or two ago I was annoyed, now its up at 2200mb. Hope there's a fix soon. Hi goblinaldo, Welcome on the forum! Sure, I hope there's a fix soon... In a few weeks the 2016 will be available, so you will probably be able to…
  • Hi Rohuigh :-) Yea good idea, but I kinda like the Auto Pilot gimmick:-) What does "Turn on Real-time Optimization Do? I never bother with it. Excellent ! A few tips hawki to clean your system: Seven stations; 1) chkdsk 2) SFC System System File Checker 3) Fix it 4) Revo uninstaller to plug off every softwares you no…
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