Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

LordNakhlan ✭✭

Comments

  • problem solved go to this http://forum.bitdefender.com/index.php?showtopic=35393 and see the post of SL%% about parental control and what he says .now my mass effect works perfectly. Sounds like Bitdefender needs to completely rewrite the code for its "Parental Controls."
    in Bitdefender And Mass Effect 3 Comment by LordNakhlan July 2012
  • WHAT THE ###### BIT DEFENDER!?!?!? :angry: :angry: So I come home and find out that my new install of bit defender has taken "approriate action" on about 30 of my files. which means it DELETED THEM. didnt ask me, just did it. I understand your protection is top notch but this is unacceptable. what your software considered…
    in [resolved] Proper Action Im So Ticked Off.... Comment by LordNakhlan July 2012
  • I couldn't connect to iTunes until I uninstalled bdis 2013. Check the thread that has the word "iTunes" in it. It lists a solution. You have to delete the parental controls from services (using sysinternals) and from the winsock registry entries. Although it seems to me to be an undesireable solution, it DOES work.
    in Big Firewall Problem Comment by LordNakhlan July 2012
  • Yup, the culprit is the Bitdefender Parental Control Plug-in as other users have indicated. I've also deleted the service and registry entries and the issue has been resolved.
    in [fixed] Itunes And Bis 2013 Comment by LordNakhlan July 2012
  • Thank you for the response, Bri. So it appears that you are unable to access the iTunes store as well? Are you able to update podcasts - if you subscribe to any? Opening iTunes results in it just continuing to try to "access" iTunes store. Again, the inability to access iTunes occurred on Tuesday, 26 June 2012 after the…
    in [fixed] Itunes And Bis 2013 Comment by LordNakhlan June 2012
  • I have a suspicion that this is what is causing my iTunes to not be able to connect either even though I added exceptions and even turned off the Firewall.
    in Big Firewall Problem Comment by LordNakhlan June 2012
  • Thanks. I checked - and the service was running. I have stopped it and disabled it. The strange thing is "Action Center" shows it as being "off". Still find it strange that it was not disabled when I installed BD. Never had a reason to look further until I saw the pop-up the other day. I have been busy on a course this…
    in [resolved]very Strange Comment by LordNakhlan February 2012
  • Thank you for accepting the feedback. I have one more suggestion. Make the PC tuneup both manual or automated. this way inexpirienced users can have their PC-s running well without doing anything. The autoscan approach with the time slices is very good and it can be applied to the tuneup tasks as well. Thank you for…
    in A Few Suggestions Comment by LordNakhlan February 2012
  • Hi, I was running BD Tune-Up and I received a pop-up from Windows Firewall asking for network access permission for one of the BD modules !! 1.) I checked "Action Center" - Windows FW is OFF and BD FW is on. 2.) Started looking in the event logs and found the entry - see the attached screen shot of the event entry. 3.) I…
    in [resolved]very Strange Comment by LordNakhlan February 2012
  • Hello my subscription for kaspersky internet security is running out in a couple of weeks i have used kaspersky for about five years so far.So i thought i would try bitdefender and i like it a lot so far but there are a couple of things that i think it should have. 1] to be able to shut bitdefender down via right clicking…
    in [approved, In Bitdefender 2013] Virtual Keyboard Comment by LordNakhlan February 2012
  • trying to install Bitdefender, it said there was a conflict with adaware and did I want bitdefender to unistall it. I clicked yes. Now I just get an error that adaware cant start because a mia.lib file is missing. I have reinstalled adaware, deleted it through windows uninstall program, searched my computer for any adaware…
    in Adaware Conflict Comment by LordNakhlan February 2012
  • Hello Please read this fresh information from here: http://forum.bitdefender.com/index.php?sho...st&p=134509 Thank you. The issue is affecting me at this moment, but I will wait until next Tuesday to see if a resolution does indeed come to fruition.
    in Not Update Time Lasted Scanned! Comment by LordNakhlan February 2012
  • Hello LordNakhlan For you current case, please follow the steps from below: 1. Restart in Safe Mode with Networking. [How to restart in SAFE MODE With Networking] - Restart the computer; - Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text…
    in Update Error (-2004) [gokussx4] Comment by LordNakhlan February 2012
  • Hi I'm having a similar problem multiple errors after auto update stating update failes code (-2004) started on 25/1. I'm running Windows 7 x64 Home Premium with Service pack 1 installed and all windows updates. I have an open ticket with custom care so hopefully it will be sorted. However since I last exchanged emails I…
    in Update Error (-2004) [gokussx4] Comment by LordNakhlan January 2012
  • WinXP + IE8 Since I installed BitDefender a month ago I am getting IE freezing. It can happen anytime, but in particular when I boot my pc, I get about 3 minutes of normal operation then it always freezes for 10 minutes. I've reset IE and disabled all add-ons. What else can I do? Have you tried disabling Bitdefender's…
    in Ie8 Freezes Comment by LordNakhlan January 2012
Avatar

All Time Leaders

Defenders of the month