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I agree. A whitelist for trusted websites etc is a must have with a category based filter. Having to turn off a whole category just to see a site that you trust is a little problematic, and it makes most of the categories less than useful.
I have the same problem. Last year I bought BDIS 2013 which came with full parental controls, then they stopped working a while ago and said to upgrade to premium to use the features I had previously been using. I waited to see if it would clear up, but no such luck. The reason I bought Bitdefender in the first place was…