Parental Control Settings

After Upgrading to Internet Security 2013 Version . It keep saying to Upgrade to Premium to Enjoy Full Feature <img class=" /> .Ticket-Id 201211241012054




  • edited November 2012

    NO Reply <img class=" />

  • Hello.

    Parental Control not working in BDIS 2013 (MUST upgrade to Premium to working?!?!)

    BDIS 2013 incorporates Parental Control, which was working until 2-3 days...

    Why it was introduced this PREMIUM upgrade for Parental Control ? :blink:

    Now, Parental Control is useless... <img class=" />

  • Same issue with me.Ticket Create on 24th November,still waiting for Reply.There Support Team ###### (So called MCP ) <img class=" />

  • For me It never worked

  • Still No Reply <img class=" />

  • Hello,

    @ Jericoholic

    As we told you on 12/04/2012 via chat, we've contacted our development team and informed them about this issue and we have solved it on our end. Please post back if you need further assistance.

    @ mitza97

    Please tell me if everything is back to normal now.

  • Now it's normal, Georgia. Problem dissapear.

  • edited March 2013

    I have the same problem. Last year I bought BDIS 2013 which came with full parental controls, then they stopped working a while ago and said to upgrade to premium to use the features I had previously been using. I waited to see if it would clear up, but no such luck. The reason I bought Bitdefender in the first place was for its built in Parental Controls and web filter. I hope this can be fixed, or I'll have to get another filter. This type of thing shouldn't happen with a matur.e product . . . or is this a beta version?

  • Hello,

    @ mitza97 : I'm glad that the issue is solved.

    @ LucasB. : We will contact you soon via ticket ID 201303261032714.

    Thank you for your feedback!

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