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BitDefender Parental control sucks
Its an issue that Parental control not works on Microsoft Edge and the development team working for last 2 months and no resolution yet. Its a crap product. raised a ticket 1006161927 with Bitdefender Global support and no resolution yet. Pathetic service.
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Unable to install Total security
I am not able to install Total Security application software in my laptop, It has only 2GB RAM(Available 1.9GB), what can I do for this problem? How to resolve this issue? Please suggest.
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How does the screen time works???
So my chile has got two devices. They are both assigned to her profile on my account. Now... Her screen time finished on her laptop so she jumped on her mobile. How to control both devices? Is the time limit is for All of the devices in that profile or every single one separately, if yes then how to control it? Thanks
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Unable to install / Uninstall Any app
After installing Parental Control on Androind Tablet, I am unable to access any website. I can't even install/uninstall any app including parental control. I have tried removing the device from Bitdefender Central - Parental Control but still no luck. I tried adding the device again but still no luck. Any suggestions please
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Bd 2013 Blocking Youtube (even When I Allow The Site)
I just downloaded bitdefender today and already I am having problems. My child (9) watches videos on youtube about playing minecraft. I added www.youtube.com to the allowed list on the blacklist page but it is still blocking it. What categories does youtube fall under? I see that it was blocked for "social networking" and…
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Can't Go To Parental Control Page
parental control stay on loading and never load
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Parental Report On Websites
When I get my weekly report on what is happening on my child's PC, it does not list any websites they've visited even though it shows Internet Explorer as the most used application (see attached pic) and I know they use the internet a lot. I have already turned "Web" "on" in my Dashboard settings for Parental Control…
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White List Option In Control Parental
Hello. I think an White-List option is good to be implemented in Parental Control, not only Black-List. It will be good for add an site incorrectly categorized to White-List. In this way, Parental Control will not block that site incorrectly categorized. (i have such examples of webpages incorrectly categorized).
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Upgrade Woes Android
Mybitdefender parental controls reports android app After upgrading from the free version (which was working perfectly) to the premium version running parental controls on android, I have not received any activity reports. It has been 10 days now, nothing, I have even uninstalled and re-installed on the device and have had…
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[hbogo.pl] Webpage Classified As A Hazard Category
I have added www.hbogo.pl webpage to the white list in Parental control - (black list - allow) , however it is still blocked as the hazard category. I thing it is incorrectly classified (should be online movies).
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Will Parental Control Work On A Pc With One User?
My PC has one user account which everyone uses. I want to restrict internet access to certain times on the day. A very simple straightforward request, but I don't see a way to do this. I go to Parental Control, click on Configure, and it brings up a browser window which wants me to create a child profile and install the…
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Module Parental Control Dont Exist In My Bdis 2013
Hello, I need help to activate the parental control module! In any of the 3 options in Figure 1, I am directed to the page mybitdefender as figure 2. Figure 1 And it says: To use the online Parental Controls, you must first activate the Parental Control module in the product that is installed on your computer. Figure 2 I'm…
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Scheduled Internet Access And Steam
Hello, On the Windows8 PC of my son, I expected the BDIS2013 parental control would filter internet access according to the time schedule. During the "no-internet hours", it doesn't block Steam.exe which works on line gaming. But I want to apply the time schedule to this internet access also... How to do it ? (do I need to…
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Parental Control Licensing Question - Android
I would appreciate clarification on licensing for Parental Controls - specifically for use with my kids Android devices. Can I purchase Total Security 2013 and get Android support - or do I need to purchase the Parental Controls Premium license? I see conflicting messaging from the app to the website...
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Not Blocked
http://8.29.154.82/~your###/in/6als.php?t=243677
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Www.google.ro Blocked By Parental Control
Hello. Parental Control block www.google.ro Please a check in this problem. Thanks !
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Device List
Parental control is working fine on another machine, but now trying to set up a different machine for my daughter, and did the following: Installed TS 2013, opened mybitdefender, edit my daughters profile, clicked install on new device, pcontrol downloads, select run. It tells me that PC is already included on TS 2013. So…
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Two Questions About Using Parental Control
Dear Support, 1. Too Slow to Update the Latest Activities from PC to MyBitDefender Is it any ways can let the subject update faster ? Now I see the latest update from MyBitDefender is at least over 30 to 45 mins old. 2. Block Web site that I allowed Even I clear all selection under Categories and allow the web site, like…
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[solved] Www.google.be Blocked?
Hello, Why is www.google.Be listed as "business???" It should be listed as "search engines". On top Business was checked to be blocked. However, i had allowed www.google.be in the blacklist to allow it to appear. However, it still was blocked. Seems there is a functional defect with the parental control software. Sven
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Dcs World Crashes With Bd2013 Parental Control Installed
Hello, I have installed BD2013 parental control on my machine. On my machine, i have installed a game called DCS world combat flight simulator. When starting DCS world with BD2013 parental control installed (and not yet activated for an account), DCS world crashes during the startup process of the program. You can test…
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Blacklist Allow Vs. Categories
I have a couple of question regarding how parental controls are working: 1. Why do the categories override the allowed sites in the blacklist setting? 2. Why do the categories change? bbc.co.uk was listed as tabloid and when I allowed that category, it then changed to news. 3. Why is pbskids.org listed as a sport category?
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Blacklist Allowed Being Blocked
BD Internet Security 2013 Windows 7 Child profile for age 7 I have www.bbc.co.uk in the allowed sites under the blacklist settings and when we navigate to that page it is being blocked. I am uncertain as to why this is occurring. It has worked in the past.
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Bitdefender Doesn't Like Me
Hi, I just bought and installed bitdefender internet security a few days ago so I haven't really had time to really go through the program...but I have done some reading on it and still can't find much out. I'm not having problems blocking sites but UNblocking sites that I would like to access. Even when I go in each and…
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Parental Control Settings
After Upgrading to Internet Security 2013 Version . It keep saying to Upgrade to Premium to Enjoy Full Feature " /> .Ticket-Id 201211241012054 .
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Bd 2013 Ts Parental Controls Working?
I like the cloud based approach to the new BD 2013 for Parental Controls but there's one thing I think is missing. How do I verify that the parental controls are on or that the settings that I do from the portal actually get set on the PC or Android device? I can't see any options for this verification or am I missing…
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I Have These Issues With Bitdefender ,hope Someone Help Me :(
Hi All, I Have These Issues With Bitdefender ,Hope Someone Help me 1-when i block a web site the operation done and the site really blocked but this msg in the following picture does not appear http://img833.imageshack.us/img833/9622/parent.png 2-in cloud control when i chooes a task the blue circles spin forever as in the…
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Web Categories Updates Didnot Take Effect
I updated the web categories, removed the "Online Shopping" (unchecked it). But it still locked the effected device (laptop) and account. How can I get the affected device sync up with this change on the cloud?
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Remove Child From Parental Control
Hi When i ty to remove a child from the parental control panel it does not remove them. I go into the account settings for that child and click on the remove profile link but it does not remove them Is there a way to remove a child account once it has been created. Thanks Glenn
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Age Based Blocking
Folks, I have set up Parental Control for my child with the Age of 10 in his profile. However, I can still (while testing) browse to ****** and gambling web sites which are certainly not appropriate for any child. I think that setting the Age is meant to automatically add certain sites, apps and keywords to be blocked.…
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Okay A New Fun Problem Today "premium Parental Control"
Okay, today I start checking on functionality for my own tests and now a lot of the Parental COntrol functions that started working yesterday now pop up and say "You need to upgrade to Premium Parental Control" Things like online schedule which I used to be able to do in 2012... I have TS2013, my license has over 100 days…