Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Age Based Blocking

Folks,


I have set up Parental Control for my child with the Age of 10 in his profile. However, I can still (while testing) browse to pornographic and gambling web sites which are certainly not appropriate for any child.


I think that setting the Age is meant to automatically add certain sites, apps and keywords to be blocked. When I expand the Web or Applications section there are no entries in the blacklist or keywords sections (for Web) so I can't tell what is automatically blocked.


How can I tell what sites should be blocked so I can tell if Parental Control is working as you expect


Cheers,


Malcolm.

Comments

  • OK, so now the sites are being blocked so has something changed in the product.


    I would still be interested in getting the blacklist used added into the blacklist list when you set the settings so you can remove websites or applications that you feel are ok


    I think I'll add a support ticket for this

  • Also, there seems to be nowhere where I can allow a blocked website from the list of websites visited and if I allow a category that is being blocked to be allowed then it doesn't seem to update immediately - i.e. if I allow casual gaming and online gaming and my kid is logged on it does not allow him to then access friv or binweevils.


    I have to say that I will be going to use a proper parental control software as this is, quite frankly, rubbish.

  • Georgia
    Georgia ✭✭✭

    Hello lionrampant,


    Thank you for you constant feedback regarding this module.


    The white-listening has been implemented with the build version 16.0.25 and can be accessed from 'Blacklist' > 'Allow'.


    Please feel free to reply with any additional questions or concerns. Thank you! :)