Can't Go To Parental Control Page

parental control stay on loading and never load

Comments

  • loading never ends or take 2 min for loading when i'm lucky.


    and browser says "waiting for nimbus.bitbdefender.com..."

  • loading never ends or take 2 min for loading when i'm lucky.


    and browser says "waiting for nimbus.bitbdefender.com..."


    This is also my problem.I have just updated from the 2011 version and this is appalling. Accessing MyBitdefender is a nightmare. It takes an eternity or simply does not load (just the spinning roundel...). The couple of occasions that I have managed to get to parental controls, each operation is a similar nightmare. Sluggish, lethargic, totally non-responsive...I could go on and on and on!!!! Oh and to really add insult to injury my 4 year old can access ###### even though I have enabled parental controls!!! Get this sorted BitDefender!!! <img class=" />

  • Hello :)


    Sorry for the delayed reply.


    The issue with My Bitdefender should be solved by the latest product update released.


    Do you still encounter this situation?


    Thank you!

  • Hello :)


    Sorry for the delayed reply.


    The issue with My Bitdefender should be solved by the latest product update released.


    Do you still encounter this situation?


    Thank you!


    I realize this is an older post but I am now experiencing the same no response issue. I briefly was able to enter Parental Control and add children this AM. I can no longer access control screen and eventually receive a timeout error. I have tried this in both Chrome and IE. BD shows that it was last updated 9 October 20:09 CDT.


    Thanks for your help.

  • I realize this is an older post but I am now experiencing the same no response issue. I briefly was able to enter Parental Control and add children this AM. I can no longer access control screen and eventually receive a timeout error. I have tried this in both Chrome and IE. BD shows that it was last updated 9 October 20:09 CDT.


    Thanks for your help.


    And now it's working. Thanks.

  • I am glad to hear this.


    If you need further assistance please don't hesitate to contact us.


    Have a nice day! :)

  • And now it's working. Thanks.


    I have the same problem now. Not able to access the parental control area. Just keeps loading.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.