Can't Go To Parental Control Page

swaezi
swaezi
in Parental control

parental control stay on loading and never load

Comments

  • swaezi
    swaezi

    loading never ends or take 2 min for loading when i'm lucky.


    and browser says "waiting for nimbus.bitbdefender.com..."

  • THEGRANDWIZARD
    THEGRANDWIZARD
    loading never ends or take 2 min for loading when i'm lucky.


    and browser says "waiting for nimbus.bitbdefender.com..."


    This is also my problem.I have just updated from the 2011 version and this is appalling. Accessing MyBitdefender is a nightmare. It takes an eternity or simply does not load (just the spinning roundel...). The couple of occasions that I have managed to get to parental controls, each operation is a similar nightmare. Sluggish, lethargic, totally non-responsive...I could go on and on and on!!!! Oh and to really add insult to injury my 4 year old can access ###### even though I have enabled parental controls!!! Get this sorted BitDefender!!! <img class=" />

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Sorry for the delayed reply.


    The issue with My Bitdefender should be solved by the latest product update released.


    Do you still encounter this situation?


    Thank you!

  • norlockv
    norlockv
    Hello :)


    Sorry for the delayed reply.


    The issue with My Bitdefender should be solved by the latest product update released.


    Do you still encounter this situation?


    Thank you!


    I realize this is an older post but I am now experiencing the same no response issue. I briefly was able to enter Parental Control and add children this AM. I can no longer access control screen and eventually receive a timeout error. I have tried this in both Chrome and IE. BD shows that it was last updated 9 October 20:09 CDT.


    Thanks for your help.

  • norlockv
    norlockv
    I realize this is an older post but I am now experiencing the same no response issue. I briefly was able to enter Parental Control and add children this AM. I can no longer access control screen and eventually receive a timeout error. I have tried this in both Chrome and IE. BD shows that it was last updated 9 October 20:09 CDT.


    Thanks for your help.


    And now it's working. Thanks.

  • Georgia
    Georgia ✭✭✭

    I am glad to hear this.


    If you need further assistance please don't hesitate to contact us.


    Have a nice day! :)

  • SusanErasmus
    SusanErasmus
    And now it's working. Thanks.


    I have the same problem now. Not able to access the parental control area. Just keeps loading.

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