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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Two Questions About Using Parental Control
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Dear Support,
1. Too Slow to Update the Latest Activities from PC to MyBitDefender
Is it any ways can let the subject update faster ? Now I see the latest update from MyBitDefender is at least over 30 to 45 mins old.
2. Block Web site that I allowed
Even I clear all selection under Categories and allow the web site, like google.com under Blacklist. My child PC still be blocked. When I check the Web Report, there is no description on the Category, just blocked.
Please help. I just install the Bitdefender Internet Security 2013 four days only. Thanks.
Regards,
HK Parents
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