Okaynot

Just noticed that my error also came whilst scanning a file in the C:\windows\winsxs\amd64* as shown in the screenshot by the original poster... Mabey its an AMD64 bit problem as both of us have the same problem whilst scanning the same folder. You can pretty much expect NO help. That has been my experience thus far.

Hello Christian Yes, I did run this earlier in the thread and PM'd you the ticket. I did a new one, too, and am PM'ing it. Did you get it Christian?!

Hi Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link. If you were already…

No, not resolved at all. Just a complete disappointment with re-newal in 2 months. Not happy. I left a full scan on overnight only to find it had completely disappeared. No record of scan. Also, it went from auto-pilot mode to user mode and will not switch back. I'm about to reboot to get it to go back. BitDefender used to…

Hello A product update was released. Your build should be 16.20.0.1483(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number). In order for the product update to be installed, you need to reboot your machine(you should see in the Events…

I am experiencing the same problem. Every time I attempt a Full Scan, BD quits on the job. VSSERV.EXE error encountered This may or may not be intertwined with other problems on post Trojan.html.phishbank.tzx, BitDefender Disinfection Failed -- these were problems that prompted BD support to suggest an upgrade to 2013 -…