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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hello popcorn, File guard can cause problems because it scans every file on your computer that also does BitDefender on access scanner. It can happen that when both are scanning the same file your computer can slowdown. Right click on the red BitDefender icon near the system tray press on open advanced settings. Normally…
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Hello popcorn, File guard could also be a problem that is included in spywaredoctor. If you could only disable that part and retest if the slowdown is still there. The change that I wanted you to do in BitDefender was to test if now spyware doctor and BitDefender Antivirus 2008 will work together and your browser will not…
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Hello popcorn, Does spyware doctor has a feature to scan at boot? If yes try to disable it. Because BitDefender also scans at boot (before you see the welcome screen or the vista logo). Niels: SpywareDr. has what's called "RealTime Protection" which means it's always monitoring. It does not have permission to scan at…
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Hi Niels: I uninstalled Spyware Doctor because it took four or five minutes for my pc to respond to ANY command, including opening my browser. Spyware Doctor's realtime protection probably can be disabled, but I can't verify that since the software's gone. If I reinstall Spyware Doctor again, the pc will be as unresponsive…
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Hello popcorn, Is it possible to disable realtime protection antivirus protection in spyware doctor? The main reason could be that both spyware doctor on access scanner and BitDefender on access scanner are scanning the same files on the same time that can cause slowdowns. When is your pc slow? I mean at start up, during…
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Hello popcorn, By ignoring I mean that you just should overlook those alerts. There is no way to make them disappear. I will try to contact someone (AGAIN) about this, but (again) I cannot promise anything. So: those archives are NOT malware. There is an extremely LOW chance that they really are malware and, as I already…
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Chris5, The odds are in your favor that these files are NOT infected. And like everyone else posting here, you're dealing with the same problem. We'll just to keep our cools and wait! Wait until BD's software people DEAL WITH this problem. Users are losing their patience. I don't blame them. Who wants to spend valuable…
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Hello popcorn, By ignoring I mean that you just should overlook those alerts. There is no way to make them disappear. I will try to contact someone (AGAIN) about this, but (again) I cannot promise anything. So: those archives are NOT malware. There is an extremely LOW chance that they really are malware and, as I already…
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Today is February 5 and I just received an update from BitDefender. The problem still isn't fixed. I was forwarded to this topic because I had the same problem you all have had. Hey, I'm a just a "user" . . . trying to learn as much as possible. But "unpacking" (what the heck is that? And I don't think I want to know!) and…
