Comments
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I have replied. Thanks. Hello Been a couple of days since my mail was sent , i was asked to provide info for remote support , can you please reply? Thank you.
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Hi, Yes we do offer the remote option however not for cases that can be easily resolved by following few steps to configure BitDefender correctly. Regarding the topics you see with people having slowdown, I would like to impress on you the fact that most of the users are having this issue due to multiple security solutions…
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Hi, Can you provide me with more details ? Also please follow the steps explained in THIS post and send me via PM the requested logs. If you don't wish to further investigate and you still request for a refund please send a PM with your query to George R. and he will assist you further. Kind regards, After disabling both…
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I turned it off and it worked for a couple of hours. I then went to bed , woke up and it started giving me the same problem again even though i had all the Bitdefender features off. Im just going to uninstall it now and find a program that works with what i do. Meanwhile , i asked for a refund 4 days ago and i got no reply…
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Regarding your statement above that I highlighted in red - are you saying that you have both firewalls enabled at the same time? If so, you need to turn off (disable) the Windows Firewall. Never run 2 firewalls at the same time. Also please disable the BitDefender firewall and see if the issue still occurs. Last but not…
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Hello. I recently downloaded BitDefender 2011 Total security. The firewall , i assume , is blocking a software called Holdem Manager which also uses something called PostgresSQL. I have done what the Holdemanager site suggest , and that s manually allowing many .exe files , ive done that for both the Bit firewall and my…