SudoHacks

Still hoping for some more insight on this. I'm getting nervous without proper AV. Also I have another machine that Bit Defender is begging for a reboot. I'm super reluctant though as my client can't afford any downtime on that machine. The machines I've been having trouble with are Thinkpads W510, and T500 using Win 7…

Also I've tried deleting all BitDefender Program Files as well as disabling the ProductAgentService.exe in safe mode. Now when I try to install the first time it said it was preparing my system, but now it just hangs, the only thing that's running seems to be that ProductAgentService.exe. I tried uninstalling the Agent…

Thanks for the update CG, I can confirm that after my most recent reboot all seems to be good again. My other machines which I haven't touched remain grey, so I suspect a reboot will be necessary.

Yar... Guessing then we need to wait for a new install download?

Yup same problem here as well. It looks like Bit Defender is incurring some kind of a melt down right now. Looking in some of the other Boards lots of users of the paid version are having trouble right now as well. Hopefully it will be resolved soon with an update. Although not sure how we get the update when it's not…