Thomas12

Just now, Sorin G. said: What you posted is a direct rude attack to the the Bitdefender team. Lets keep the forum civil as it is a public place. What I posted was the truth. Not one rude word was included. Besides that, you or somebody else also removed all the post from people that reported the multiple crashes with…

Criticism is not allowed as my message has been removed. How rude. But that says enough. 

4 hours ago, Martyn said: What are others customer support experiences like? Utterly useless customer support. 

Same thing here. Win Home 64 bit. Anniversary update and use Microsoft account for login.

According to the Dutch Bitdefender support the reason is explained here: http://www.bitdefender.com/support/bitdefender-agent-system-tray-icon-appears-after-a-long-time-1619.html I don't agree with that as I have never had this problem with a previous installation. I have used that until about 40 days ago on the same pc.…

Same issue happens to me. When I boot my PC, BD doesn't automatically start and I'm forced to manually open it. When I open it, it says that there are issues to resolve (phishing filter is turned off). It happens all time when I boot and repairing/reinstalling didn't fix it. I have Total Security 2016 and Windows 10.…

Hello, A new AVC sdk is currently being tested and is going to be released on time for the next Windows 10 official update. The issues you report with ATC and IDS on the current Insider Preview will be addressed with this new sdk. Thank you for your patience and understanding. Let's hope so. Time is running out ..... Thank…

I am curious too if Bitdefender will be fully supported in the Windows 10 Fall Update. But the lack of support here is a disgrace. Never see any information on updates or anything else. Numerous questions from customers are never answered and spammers love this forum.

Very embarrassing indeed. How can we trust a product from a company that can't even keep the spammers away from their own forums? Or are they too busy answering my two submitted support requests? Nah can't be, since they don't answer at all! Disrespect, lack of interest or they just don't care.

Clicking on "New Issue" in the top right bell icon takes you to that device dashboard...Thats it.....No info on about what the issue is.....No detailed report, nothing... I regularly clear cache and cookies..... Tried with Firefox, IE and Edge browser.... Yes, same here.

Sorry to hear, but I don't know any solution

I used this link: http://www.bitdefender.com/media/html/60-second/index.html Not from sharewareonsale. I never trust sites like that, but that is just my personal opinion. Edit: I tried that one on sharewareforsale with a different email adres, I get the same link I used to get my Bitdefender in an email from…

Paul-Robert : Thanks for your reply. I cleaned cache and cookies from the browser, on Google Chrome and on Internet Explorer I still get redirected to bitdefender.nl I even tried on another computer and did the same thing with MS Edge, same result as before. I suppose that it expired already. Probably have to wait to give…