TiedCone

Given workaround does not work anymore after last Win 10 (1803 17134.48) update when computer is waken up from hibernate or sleep state !!! I am fed up with switching firewall on and off. Explorer.exe rule is still on. Fix it please. My BIS version now is 22.0.21.297.

Given solution I treat as workaround only and also waiting for proper fix of described issue.

This workaround (with explorer.exe)works fine so far. Have to test it a bit longer.

Hi Georgia, This is really annoying. I paid for subscription and I cannot use it. You force me to 'abandon this ship'. I do not understand how product with #1 security announced application can have such poor support. I answered you that cannot give you remote access to my PC for troubleshooting due to different reasons…

Any news about fix?

Hello Georgia, Thank you for quick reply. I followed above steps. Step #1 - no changes. Step #2 fixed problem. Is this temporary fix? Shall I keep updating only signatures for the time being?

Any progress with fault finding? I realised this is not only my problem and not only with this version of BD so should be easy to find solution as this happened during last days.

I tried IE and Chrome. With IE i have an access to login screen but nothing happens after typing login and password, just connecting... With Chrome is similar. Login screen popup and after typing login and password, just connecting... but when i refresh page it gives me an access. Going into…

I collected some additional info, not sure if it helps. I used firefox tool to see what happen when I ask for access. When BD is uninstalled and I have an access to my service it looks like this: URL requested: http://192.168.1.3:883/ Request method: GET State code: HTTP/1.0 401 Unauthorized Requested headers 09:25:11.000…

[Ticket ID:201308311000504]

Unfortunately, Paranoid mode does not catch anything in this case. I cannot add an exclusion due to i use firefox to access mentioned webif. Followed all links without any progress. Website still says 'connecting...' and i can wait forever to get access. Ticked created.

Thank you for reply. I never tried to enable Paranoid Mode so good point to try. I will also follow other links you pasted. Will keep you informed.

Bitdefender Windows 8 Security is installed on Windows 8 64 fresh installed. Windows firewall disabled. No other security apps installed. Everything was running fine until HDD broke and had to reinstall everything from scratch. I paid for license and want to keep using it. Still waiting for help...