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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Towle

Comments

  • Hello BD, My BD Total Security 2013 16.18.0.1406 (trial version) always shows "REBOOT REQUIRES" about 5 times a day. What happen is it ?? Screenshot: http://i.imgur.com/94k7r.png I had the same problem , you will get the same "repair install" and uninstall/reinstall advice like I did , I didn't make a difference. You will…
  • I have just found out what has been preventing my laptop from connecting to the internet..I have a home network using a Netgear WNDR3800 router. It was BD TS 2012 , as soon as I removed it , pages started to load... Two weeks and my wife couldn't get onto her FB page. I did numerous tweaks and reboots to fix the problem…
  • I have NEVER EVER EVER had to restart my PC with KIS versions 2010 -2012 after a normal virus definition update. It just does it in the background without any annoying alert. Why can't BD be the same and just leave me alone and only alert if it finds a virus?
  • The same message is being received for Safebox, it keeps telling annoying me it needs to restart my system, even though I have turned off auto-synch in my settings. It's probably related to same issue but again this is a joke and I want my money refunded. How many times do I need to restart my system just to stop these…
  • Hello Have you restarted the PC after the installation? Thank you! I have uninstalled and reinstalled and I have repaired the installation umpteen times I have restarted the PC umpteen times. What else do you want me to do ? Nothing you have suggested works. BD TS 2013 still telling me that I have to reboot my computer…
  • Mate I have uninstalled and reinstalled this product. Now the bloody thing doesn't load Now I get "Bitdefender services are not responding" I got the desktop gadget first time round and the indicators were all "RED" and said "Failed" when I clicked on it. Now I don't even get the desktop gadget loading and the "B" in the…
  • Mate I have uninstalled and reinstalled this product. Now the bloody thing doesn't load Now I get "Bitdefender services are not responding" I got the desktop gadget first time round and the indicators were all "RED" and said "Failed" when I clicked on it. Now I don't even get the desktop gadget loading and the "B" in the…
  • Hello For some reasons, some files could not be replaced during the product update. That's why receive that prompt because the product is trying to replace them and can not perform this due to some restrictions. Do you have several administrator accounts? Do you have limitations on your current account? Please try to…
  • Hello For some reasons, some files could not be replaced during the product update. That's why receive that prompt because the product is trying to replace them and can not perform this due to some restrictions. Do you have several administrator accounts? Do you have limitations on your current account? Please try to…
  • OK I have sent you a PM with a download link from DropBox
  • Does not happen with Pale Moon 12.3 -x64 version (64 bit) a Firefox derivative optimised browser Pale Moon
  • Hello If you still encounter any issues, please follow the steps from this topic: http://forum.bitdefender.com/index.php?sho...st&p=150029 Take care. I have already uninstalled with the BD removal tool and reinstalled BD Total Security 2013 since my post above. This is not the solution.
  • It works with MS internet explorer Version 9.0 and Google Chrome 20.0.1132.57 I even got the virtual keyboard to type in my password. But there not my default browsers.
  • Hello On the other browsers, you can log in? Mozilla Firefox, Google Chrome, Opera, Internet Explorer, Apple Safari Thank you! What browsers is it supposed to be compatible with? Doesn't work with FF haven't tried the others
  • Can you guys use Pale Moon FF browser without crashing?
  • I am not getting any crashes at all so I don't believe this is a BD issue. More like a FF issue. But I am using "Pale Moon" a FF Derivative Version 12.3 Pale Moon Project
  • Once again I am querying where the Bit Defender support staff on these forums - the last post I can find from support staff is four days ago - amidst a host of problems from the users? Customer support is not a priority it seems. If you are going to provide a forum within the company then the least you can do is monitor it…
  • No problem here but I am using a Firefox alternative called "Pale Moon 12.3" you can import all your bookmarks from FF into this. It has a migration tool Pale Moon Project
  • I have uninstalled and reinstalled BD Total Security 2013 and the GUI is much quicker but the Events in the widget on my Win 7 desktop do not show up in the main interface at the same time.
  • Same problem here. Show thread Raised a ticket and got a rather unhelpful response:- Thank you for your interest in our security solution, Bitdefender. It may be necessary to restart the computer when you have completed the update. We recommend doing it as soon as possible. If you want to delay the restart after each…
  • and another , wow that's three today already !!
  • OH look !! we have another reboot required !!! How many times a day will I need to do this?
  • I cannot update to the latest version at all http://upgrade.bitdefender.com/ changed this but it doesn't save the URL , where is the "save" button?
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