Utterly Disillusioned ✭

He already told you what the problem is. What on Earth are you talking about, "emotional"?

Thank you so much for the reply, but I managed to get hold of Live Text Chat, and they told me the same thing. I have a licence for up to five "devices", so there was no need to ever remove the old drive at all. But after removing the "device" (My Win 7 drive), none of the alleged options were available. There was no MY…

DOH! How did I post that twice? :o

The scary thing is if someone else had a machine with the same name, could he delete my hard drive!? But while discussing with support by e-mail some of the other issues with recent builds not working properly, this came up and it's to do with the routing your signal uses, especially if it's a wifi (like mine). So,…

Yep, same here, for more than a month. It takes anything from 4 to 12 minutes to restart, shut down or cold boot because BD keeps hanging on restart, shut down or when booting up, as seen in Event Viewer. This NEVER happened in all the time I have had BD Total Security, ever since 2012. It ONLY started happening with the…

After it was working, I shut down and later on booted up and the problem was back. So I restarted a few times and it fixed itself again and registered with Windows Firewall. It seems very buggy if it can fail to register the Firewall at random like this.

LOL! I was hoping for a slightly fuller response than that, such as which package I could use instead. Cheers!

2 hours ago, Utterly Disillusioned said: And now, on booting up and restarting several times, DB has failed to register with the Firewall again and is screaming in RED that I am unprotected. And this has absolutely NOTHING to do with The Base Filtering Engine (BFE), as this has NEVER not been working throughout this whole…

9 hours ago, ECourts said: My post doubting the sanity of fixing the problem and not incrementing the version number got deleted too... I don't understand. Why would feedback from customers be deliberately removed? Maybe, if they incremented the version number, then REPAIR would put us back to the last broken build,…

Seems a little premature to call this issue "fixed". I just came here to read, and my last post does not appear above, but it's still here in the reply box. That's odd. It was the first post after Sorin G notified us of the "fix". I think I'll wait and see if this thread dies first. I don't want my internet to connect to…

I think I'll wait and see if this thread dies first. I don't want my internet to connect to the account of someone I've never heard of so I could see her dongle number, bills and other details, nor for DB to cause my PC to take more than 3 minutes to boot up and block it from shutting down, nor do I want it to become…

The third attempt at repairing, turning Autopilot off and setting to Notify Before Downloading (Suggestion 2 from Sorin G) seems to be working now, although I am not using the PC very much. But I can restart and shut down with no problem and BD is managing the Firewall, but it has taken it's settings from Windows…

17:50 UK Time, Sun 19/03/2017, after waiting an absolute AGE I managed to log in to an MMO and Firewall turned itself OFF and BD screams in red that I am unprotected. But at least it let me turn in on again and stayed on. I loaded the game in a window, so I could see the toolbar icon change. All the files connected with…

I have a stand alone PC connected to the internet by a pnp dongle. It is not always on and when I boot up it does not automatically connect to the internet. In the Firewall general rules it has: Incoming Remote Desktop Connections - Allow What is this? The last thing I want is someone on the internet connecting to my PC.…

After pratting around all day, like 8 hours, I got the damned thing working again and Firewall was enabled and I had Autopilot OFF and updates set to PROMPT BEFORE DOWNLOADING. And I just noticed that the damned thing RECONFIGURED ITSELF AGAIN and set Autopilot to ON and was in Silent mode! Sorry, BD, this product is a…

Didn't they do internal testing to validate the last fix to ensure it did not cause side effects? My PC is riddled with issues stemming from this and I can't tell you how stressful and distressing it it

Now, when I log on to the net, I AM GOING TO SOMEONE ELSE'S MOBILE ACCOUNT!

Me too, but what happened to it? Removed due to user complaints? I was curious as all the e-mails I get from support have it at the bottom.

Well, I went through the whole BD repair thing again and made sure Autopilot was off and it was set to Prompt before downloading, and when the dialogue box finally popped up, it said THERE ARE NO VIRUS SIGNATURE UPDATES. So the last few weeks people have had this problem and they have not even released any new antivirus…

14 hours ago, Brent2056 said: /index.php?/profile/208327-musickey/&do=hovercard" data-mentionid="208327" href="<___base_url___>/index.php?/profile/208327-musickey/" rel="">@musickey The very first post on page 1 of this thread has the work-arounds listed by Sorin G. Yes, after I suggested it on page 4 or something, where…

14 hours ago, Brent2056 said: /index.php?/profile/208327-musickey/&do=hovercard" data-mentionid="208327" href="<___base_url___>/index.php?/profile/208327-musickey/" rel="">@musickey If you allow BD to update, then you will get the new version 21.0.24.54 which has the adapter problem and you will no longer be able to access…

1 hour ago, SebastianDI said: the Version u see in Deinstaller is irrelevant. It is okay as it is. So what the is wrong with Windows if it does not even know what version it is running? Or did BD forget to change the version number in the update? I am in the UK and run Win 7 Home Premium 64 bit. The version number I am…

8 minutes ago, SebastianDI said: the shutdown stuff means a clean restart, no hybrid restart, just a clean reboot and loading all accurately back into windows. https://www.deskmodder.de/wiki/index.php/Herunterfahren_Windows_10_Tipps_Tricks_auch_zum_Ruhezustand_Verlinkungen_und_mehr This will completely shut down Windows…

5 minutes ago, SebastianDI said: Open CMD command box as admin. Then type in: shutdown.exe /r /t 0 But what is that and what does it do? Cheers. And enough bout blaming BD, those guys do their best i think to solve the probs. So, who was it wrote this software package and released a broken build with no fix for over a…

5 minutes ago, ECourts said: turning off the firewall (or relying on Windows to protect me) is not an adequate or acceptable work-around. I would have expected far better support than this and an absolute priority to fix it, or simple reversion to a previous, working version while it is being worked on. Reverting to the…

3 hours ago, Brent2056 said: If there is no recommended work-around, and you have no ETA, then perhaps you should revert the build back to the previous one, so updates can occur with current virus definitions, or provide a way for users to remove 2017 and install 2016 which did not have this problem. That seems eminently…

3 hours ago, Sorin G. said: Please follow the steps in the article below : https://www.bitdefender.com/support/cannot-activate-bitdefender-firewall-1536.html Should the issue persist please contact our support team at bitsy@bitdefender.com with the logs from our diagnostic tool. As I said, I fixed it after about three…

PS BitDefender Central FIX ISSUE didn't work. The more I try out the various features in this software suite, the more I am forced to conclude that it's incredibly broken and buggy. I dare not use anything like Files Protection as it will probably stop ME from opening my own files. All I wanted was a decent antivirus…

On 3/9/2017 at 4:45 PM, THX1138 said: I repaired my Bitdefender and it seemingly fixed the empty adapter list: https://www.bitdefender.com/support/how-to-repair-bitdefender-2017-1737.html I ran it and it wiped all the settings and Firewall won't turn on at all.

10 hours ago, Sorin G. said: If you use Google Maps to locate your device, do you get the same address ? Sorry, this is the first time I've used it, I think I understand now. Yes, when I click on LOCATE, it pin-points an address 15 miles away and it's always the same address and the device is always on-line when I am. It…