Wael Alsebai

one and only one firewall one and only one antivirus. one and only one firewall and antivirus is working from the new antivirus application that i have bought and the pc is running perfectly fine.................

hi thanks for your reply and effort. yea i have read your solutions and tips all over the forums, its everywhere, where the problem is not in reinstalling (which i did twice) or not additional malware/anti virus. a real ###### solution is needed, you know what is it ? fixing Bitdefender by the developers and install it to…

applications such as antiviruses suppose to be installed without having any problems, i have been using bitefender since 2010, and everytime iam facing a problem and spending alot of time fixing it. this is just waste of time, iam seriously not interested in using Bitdefender anymore, uninstalled, bought another…

BDTS 2015 is taking right now 479 MB of ram

i do have the same problem. videos frames in the browser are too slow, the general performance in my new laptop is just a ###### performance based on brand new laptop. it was fast before i installed BDTS 2015. i need a solution to this, its so annoying.

thank you for your reply. still the same problem, its like iam using a very old laptop. its annoying.

if you check the screenshot i sent you, in the end of the highlighted sentence there is (install BitDefender Total Security), i did click on that and then an installation window appeared to uninstall the product and reinstall it again, during the uninstall, my PC went down and then blue screen and i was not able to recover…

Hi again interesting results ! i did insert the license key and then the BDTS said that this license its for Total Security version and actually its Totaly Security as you can see in the screenshot. please response asap because iam unprotected now.

Hi Again it didnt work since you replied last time. everytime i close BD and i open it again, the icon changing to (Complete Registration) and now the update error occurred again, i cant update anymore. whats the findings of the file i sent to you last time ? i need a solution or return back my payment i dont need this…

Hi thanks for your reply. well i did reinstall, and now i can download again the update just fine. but there is another problem which is happening to me alot, and i thought to include it in here since iam already here. its about the registration. Once i enter my email and pass the icon name changing from (Complete…

thanks for the steps. but what about the file i sent to you ? is there anything important i need to fix more ?

Hi Christian thanks for your reply. for how long i should wait until i got a solution? my pc totally ******** and iam serious

http://www.mediafire.com/?3yqrxqb58l1vnhc this is a screen shot of the error. dont make me wait 1 week to solve my problem, your support always this way. please help asap

Please let me know, for how long i should wait until you solve these issues, its getting more annoying, specially the firefox lag, sometimes it last for more than a minute

Hello, @Wael: you have a secondary security solution installed which can be the cause of the issue you encounter. Read the article below and uninstall Windows Family Safety: http://explore.live.com/windows-live-famil...e-uninstall-faq Also you are using another firewall (Microsoft Firewall Client 2004) on the same PC: 1…

BD Technical Support Team Can you please confirm that Hax`s idea to fix the problem temporary is a safe way. iam not doing it specially it comes from a guy called hax, and settings need to be modified in safe mode. Even tho a temporary solution is not acceptable.

Another Update: MSN Hanging for 30 seconds when loading the contacts once you are logged, this problem not new but i forgot to mention it due the huge amount of issues. Note: AVC Turned off still

Hello BD Team Since the Suggested Solution by turning off the AVC to solve the lagging when playing Videos in Youtube been posted here. Now its been for around 10 days and iam still facing some issues. Please let me know if this issues will be fixed soon in any update, because iam not sure yet if i should buy a license…

BDTS 2011 installation completed successfully without any problem but i though a home normal user wouldn't be able to get into the forums and post in here or search for an issue it coming with installation, i would like to suggest to look into the installing and the uninstalling process so it will be much more easier for…

oh i think i missed up little bit, when i checked Uninstall Tool 1st time i select one of the products installed on my pc, on 2nd time when u told me to do it again i didnt know that i can select the (all Bitdefenders Products),so it was my fault sorry so i ran the Uninstall Tool again now and it shows a several fails…

Dear Nikki i ran the BD Uninstall Tool and the application shows no BD Products installed on my machine then i wen to Online Scanner and in few seconds the scan shows no infection found and everything is ok. and here is the scan log file: how no idea how to attach the log file in here, i just uploaded it and here is the…

Dear BitDefender Technical Support after like 1 hour of trying to uninstall the bitdefender total security 2010 because of that network error issue, i managed finally to uninstall it by bitdefender removal tool, and now iam trying to install bitdefender total security 2011 but the installation when it gets to the PC…