bbprthead

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  • Hello Brent , Please provide us the Ticket ID number of your support request . You can find it in the subject of the email that your received from us . Before sending you further instructions , we need to know what troubleshooting steps were performed already . From the screen-shot that you have posted it , BitDefender…
    in Windows Security Alert Says Bitdefender Is Out Of Date Comment by bbprthead June 2009
  • Ken - the above was suggesting you do a total re-format of your hard drive. I wouldn't suggest that as that is a HUGE pain. However, they are right in that when you switch Virus Protection companies sometimes bad things happen. Since you had McAfee previously, I would recommend going to their site and finding their…
    in "bitdefender Services Are Not Responding" Comment by bbprthead February 2008
  • Why post if I don't need help??? Did you READ the post? I was commenting on the bad customer support. Did you read the subject line of my post? The point is I let BD know I had a problem and its been 3-WEEKS and I have not heard anything back, so I had to fix the problem myself. It was not a minimum problem neither, the…
    in Bad Customer Support Comment by bbprthead February 2008
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