bobdeniro

Hi Christian, I sincerely thank you for your efforts to help me with my update problem, but after so many attempts to fix it yesterday I decided to uninstall Bitdefender and go with another antivirus for a trial period. Today the other product performed the update smoothly and successfully, so I guess my problems with the…

Any news?

Done!

Hello We have analyze that file and it's clean. Do you have a router installed? Also, Windows Firewall or other 3rd party firewall is turned on? Thank you. Hi, No router installed. Windows Firewall is indeed on (as it used to be at the time of the 2011 release, and no problems with the update), but it has been configured…

I've just tried something on my own... uninstalled the antivirus by downloading the uninstall.exe file from your website, rebooted the system when requested and then installed the antivirus again (had to input my license key in the process, I thought it would not be necessary). After completing the installation process I…

Hi Christian, the requested file has been uploaded, and the relevant link has been forwarded via MP. Looking forward to your help

Hi, is there anybody looking into my problem? Christian, did you receive my MP with the download link?

Thanks Christian, ...it's an 'arn' file, isn't it? I am sending you via MP the download link. Hope this helps you help me.

To save time I've already generated the usual log file, and uploaded it. The upload link has been sent via PM to Christian. Hope this is ok

I have BD total security 2009 and Windows Vista Ultimate. I started to get Windows Vista Security Center saying that the virus protection is out of date..... no matter BD itself is 100% updated What do i need to do? Same problem here vith WV Home Premium. WV security center keeps saying that the status information received…

isn't there any way to have this updating 'invalid md5' problem fixed? obviously this is not the first antivirus i've been trying, but definitely bitdefender seems to have the worse support team ever... no way out has been provided for days now! how come they release such a huge update and do not expect what kind of…