checker92561

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  • 1 minute ago, Stefan I. said: Hi /index.php?/profile/27523-checker92561/&do=hovercard" data-mentionid="27523" href="<___base_url___>/index.php?/profile/27523-checker92561/" rel="">@checker92561 Please drop us an email at bitsy@bitdefender.com with these case details so that we can help. Thanks! I thought I did but I will…
  • Screen capture attached (note my network name is MOTOROLA-05X..... [the default from the manufacturer] not %s).
  • I have a similar issue, it tells me every time that my wifi network is unsafe, how do I set it to be my home network? (It's one click and done but it happens every time I wake my computer, and I'm at home so it's annoying). Also it's listed as a safe network in my settings (although I use it wired with Ethernet, not as…
  • I think its a Windows issue, a Network setting issue....Go to Control Panel > Network and Internet > Network and Sharing Center >Advanced sharing settings and select "Turn Off password protected sharing" in the Password protected sharing option. And also check the option in the "My Computer > Organize > Folder and Search…
  • Hi I still can't connect…I get asked for the Network Password but no matter what I enter it's considered "incorrect"…
  • Hello A product update was released. Your build should be 16.24.0.1682(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number). In order for the product update to be installed, you need to reboot your machine(you should see in the Events…
  • Hi When I try to upgrade I'm receive the message: "Could not delete key \SOFTWARE\BitDefender\BitDefender Internet Security 2010\13.0.17. Verify that you have sufficient access to that key, or contact your support personnel." Also I checked under "My Products" at "My Account" and BD IS 2010 seems to be registered already…
  • Hi Oliver L., In order to fix this situation I recommend you to upgrade for FREE to BitDefender 2011. In case you are interested in, please access the link bellow, there you have all the necessary information you need in order to use it: http://forum.bitdefender.com/index.php?showtopic=20941 Please feel free to contact us…
  • Hi Oliver L., In order to fix this situation I recommend you to upgrade for FREE to BitDefender 2011. In case you are interested in, please access the link bellow, there you have all the necessary information you need in order to use it: http://forum.bitdefender.com/index.php?showtopic=20941 Please feel free to contact us…
  • Same prob here. Uninstalled and reinstalled BT2010 on fresh copy of W7 and can't enable firewall. Two quick questions: I saw the long post on creating an .exe file and running it with differing text depending on your version of Windows, does creating a file in Windows just entail a new text file? (right-click New-->Text…
  • Worked for me under 64-bit Vista. Having said that it took about a week of tech support email tag, sending reports, un/reinstalling, downloading little programs they sent me, etc. Hopefully it won't reoccur, either because it's permanently fixed or because BD releases an update which prevents the problem from occurring in…
  • Try doing an update from the expert mode under the update tab on the left side. For me everything at that point is grayed out.
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